Customer Service Representative

1 day ago


Salford, United Kingdom The Calls Warehouse Full time

The Calls Warehouse are looking for a confident and professional Customer Service Representative to join our growing team. This position is an integral part of the running of the business

We pride ourselves in exceptional Customer Service and are looking for a friendly and outgoing professional to join our highly experienced team.

The role involves:
Dealing with Customer Queries/Complaints

Maintaining administrative tasks

Taking Card payments

Raising faults/queries

Skills/Attributes required

Good Time Management

Reliable and Honest

Great rapport building skills

Attention to detail both written/verbal

Good IT skills

Problem Solving/Logical Thinker

Work well as part of a team

Calm under pressure

Good telephone manner with a positive outlook

Company focused

In return we are offering:
Basic Salary £22,090-£24,490

28 x days holidays

Monday - Friday 9am-5pm

Company Pension

Lively and Fun office environment

Full training will be provided by our specialist customer service executive on systems, products and procedures.

Hourly Rate £11.43ph

**Job Types**: Full-time, Permanent

**Salary**: From £22,090.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Salford, M50 3SG: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer Service/Retail: 2 years (required)

Work authorisation:

- United Kingdom (required)



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