Volunteer Customer Service Assistant

1 week ago


Leeds, United Kingdom White Rose Leeds Full time

If you are looking for an opportunity to make a meaningful impact, then you’ve come to the right place Become a key team member at White Rose as a Volunteer Customer Service Assistant at our flagship store in Leeds.   **About us** White Rose is a registered charity founded in 2010 by two Nottingham Trent University students who were truly inspired by the work of the Aegis Trust. Selling hand-picked, high-quality, pre-loved fashion and accessories in our stores across Nottingham and beyond, where 100% of the profits we generate go to support the work of the Aegis Trust, a registered charity that aims to prevent prejudice and resolve hate-fuelled violence and mass atrocities through peace-building programmes in communities worldwide. Our purpose is to redefine high-street fashion with a positive impact on the planet and humanity, reducing the environmental impact of fast fashion. White Rose plans to be the number one destination for pre-loved fashion, with ambitious plans to grow our store portfolio every year for the next 5 years. **How you can help** As a Volunteer Shop Assistant, you'll play a vital role in creating a welcoming and enjoyable shopping experience for our customers. Alongside engaging with customers in a friendly and approachable way and keeping our shop tidy and presentable, you'll also assist with maintaining our high visual merchandising standards. Your efforts will ensure the shop always looks fabulous, making it a vibrant place for our customers and donors to enjoy.  **Typical tasks can include**: - Customer service - Visual merchandising and stock replenishment - General housekeeping  - Working as a team to support the work of White Rose  **Where volunteering will take place**: White Rose Leeds, 77 Albion Street, Leeds, LS1 5AP (up the road from Trinity Leeds shopping centre)  **When can I volunteer?** It’s up to you We’re open Monday to Wednesday between 10am and 6pm, Thursday to Saturday between 11am and 7pm, and Sunday between 11am and 5pm. **How long is a typical volunteer session?** We request one 4-hour shift per week as a minimum to allow us both to gain mutual benefit from the experience.   **How many shifts can I do?** As many as you like Some volunteers give one 4-hour shift per week and others give four 8-hour shifts.  **Benefits of volunteering with us**: - Be part of our sustainability mission  - A creative and rewarding outlet for your talents  - Opportunities for you to enrich the lives of other people   - Helps generate funding for the Aegis Trust to carry out their peace education   - Enhance your CV  - A chance to utilise the skills you have and develop new ones  - Access to regular and ongoing support from a friendly and supportive team  - Build your confidence  - Meet new people and socialise   - References and a volunteer certificate are available upon request  **Perks of volunteering with us**: - Volunteer discount  - First pick of great stock  - Excellent internal volunteer career pathway  - Counselling Support Helpline  - Training & Support Opportunities  - Telephone GP & Private Prescription Service  - Long service rewards and recognition  **>>> APPLY NOW



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