Customer Service Representative
19 hours ago
**Duties**:
- Answer incoming calls and respond to customer inquiries
- Analyse and resolve customer concerns promptly
- Communicate effectively with customers to ensure satisfaction
- Perform data entry tasks accurately and efficiently
- Upsell products or services when appropriate
**Qualifications**:
- Excellent phone etiquette and communication skills
- Proficiency in English
- Strong analytical skills to assess customer needs and provide suitable solutions
- Previous experience in customer service is desirable
- Ability to multitask and work in a fast-paced environment
Pay: From £24,533.00 per year
**Benefits**:
- Additional leave
- Company events
- On-site parking
- Paid volunteer time
- Transport links
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Leeds, LS2 8AJ: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 05/10/2024
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