Customer Service Assistant

5 hours ago


Leeds, United Kingdom WINNOVATION SERVICE LTD Full time

**Duties**:

- Provide information about products and services
- Assist customers with orders, returns, and exchanges
- Process customer payments and refunds
- Upsell products or services to customers
- Analyse customer feedback to improve service quality

**Qualifications**:

- Excellent phone etiquette and communication skills
- Strong data entry skills
- Ability to work well under pressure in a fast-paced environment

Pay: From £24,523.00 per year

Additional pay:

- Bonus scheme
- Commission pay

**Benefits**:

- Company events
- On-site parking
- Transport links

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Leeds, LS2 8AJ: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 05/09/2024



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