Customer Service Advisor

1 day ago


Leeds, United Kingdom WINNOVATION SERVICE LTD Full time

As a Customer Service Assistant, you will be the frontline ambassador for our brand. You will engage directly with customers, providing them with product information, answering queries, and closing sales. Your role is crucial in ensuring customer satisfaction and driving sales growth.

**Key Responsibilities**:

- Engage with customers face-to-face, via phone, or online to provide product information and assistance.
- Build and maintain strong customer relationships to ensure repeat business.
- Understand customer needs and recommend appropriate products or services.
- Process sales transactions accurately and efficiently.
- Handle customer inquiries, complaints, and returns professionally.
- Collaborate with the sales team to achieve targets and objectives.
- Stay updated on product knowledge and industry trends.
- Participate in promotional activities and events to boost sales.

**Qualifications**:

- Proven experience in customer service or sales roles.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused attitude.
- Ability to work in a fast-paced environment and manage multiple tasks.

Pay: From £25,521.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Transport links

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Leeds, LS2 8AJ: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 05/09/2024



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