Volunteer Coordinator

**Operations Volunteer Coordinator / Volunteering Service Delivery Officer**who has previous experience of working with and coordinating volunteers with good administrative, communication and organisational skills is required to join a well-established Charity.

**SALARY**:£20,599 - £23,173 per annum + Excellent Benefits

**BENEFITS**: 26 Days Holiday plus Bank Holidays. A generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, an Employee Assistance Programme, flexible benefits package and discounts and cashbackscheme.

**LOCATION**: Leeds, West Yorkshire - Office based role with the opportunity to work from home on occasions. There will also be the requirement to travel over the region, so a driving licence is preferable

**JOB TYPE**:Full-Time, Permanent

**WORKING HOURS**: 35 hours per week, 9am - 5pm Monday to Friday

**JOB OVERVIEW**

We have a fantastic new job opportunity for an Operations Volunteer Coordinator / Volunteering Service Delivery Officer who has previous experience of working with and coordinating volunteers with good administrative, communication and organisational skills.

Working as the Operations Volunteer Coordinator / Volunteering Service Delivery Officer you will coordinate and oversee the volunteering programmes, across a number of different services whilst coordinating the volunteers working in operational service delivery.

As the Operations Volunteer Coordinator / Volunteering Service Delivery Officer you will ensure all the dogs and customers receive the care and support required from the operational volunteer roles - without whom none of these services would be possible.

**DUTIES**

As the Operations Volunteer Coordinator / Volunteering Service Delivery Officer your duties will include:

- Coordinate and oversee the volunteering programmes across the range of canine, children and adults services
- Work closely with Operations Managers and delivery colleagues to make suitable and sustainable plans for volunteering programmes
- Provide information to local volunteering staff that enables them to plan for and focus targeted volunteer recruitment activities
- Inform and support production of advertising campaigns required to attract potential volunteer opportunities in line with guidance
- Work with potential volunteers for operational roles ensuring they have a positive and timely experience
- Ensure that databases are kept up to date with accurate information and data
- Coordinate and plan with technical colleagues for essential technical training inputs and opportunities for continuous training/learning
- Support the development of new lead and key volunteer opportunities that could support the growth of operational services
- Monitor and evaluate the volunteer journey and experience within Operations volunteering programmes

**WORKING AT THE CHARITY**

Working at the Charity is much more than just a job. Through the values that guide their work, they make a real difference, and change lives.

They believe that wellbeing at work is about creating an environment to promote a state of contentment which allows all employees to flourish and achieve their full potential for the benefit of themselves and for the Charity.

**CANDIDATE REQUIREMENTS**

**Essential**
- GCSEs in Maths and English at grade C or above, or equivalent qualifications OR extensive work experience that demonstrates the ability to undertake the requirements of the role
- Previous experience of working with and co-ordinating volunteers
- Experience of working with people in a customer-service related field
- Experience working with CRM databases and maintaining accurate records
- Competent computer skills, word, excel, outlook
- Competent in using databases
- Eligibility to work in the UK

**Desirable**
- Previous recruitment experience of volunteers
- Experience of coordinating/delivering training programmes
- Knowledge of the charity sector and Guide Dogs as a charity
- Knowledge of safeguarding practices including safer recruitment

The Charity is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom they work. They expect all of their employees and volunteers to fully share this commitment.

Please note: we reserve the right to close any of our vacancies early.

**HOW TO APPLY**

JOB REF: AWDO-P9836

Full-Time, Permanent Not for Profit/Charity Jobs, Careers and Vacancies. Find a new job and work in Leeds, West Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.