Inbound Contact Centre Advisor
2 weeks ago
**Location: Crewe RSC**
**Department: Customer Services**
**Salary: £21500 per annum**
**The Role**:
You will be working in a newly refurbished, vibrant contact centre, you will be the first port of call for The Theo Paphitis Retail Group. We are looking for a fun and energetic person who will be used to working in a fast paced customer centric environment.
**Who are we?....**
The Theo Paphitis Retail Group encompasses Ryman, Robert Dyas, Boux Avenue and London Graphic Centre. We are a family of Multi-channel brands focused on delivering fantastic customer service and first class product knowledge. We are passionate about retail
**Why us?....**
We’re passionate about our people and our customers We are committed to succeed and deliver results. Continuous improvement is in our DNA, always striving to be the best We are looking for customer service team members who are just as passionate about delivering exceptional service as we are Are you in?
**Our promises to you**:
We’ll create a vibrant, fun and energetic environment
We’ll equip you with the skills, knowledge and tools to succeed
We’ll develop & reward you for your achievements
Plus we will give you some fantastic discounts too
**Our purpose.**
- To get it right first time for our customers
- By joining the customer service family you’ll be a great communicator who loves problem-solving for our customers, truly putting the customer at the heart of our conversations
- Building relationships will be key to your success, so let that bubbly, friendly personality shine through whilst helping our customers & developing your career
**A bit about you..you will**
- Have a passion for getting it right
- Be Energetic & Enthusiastic
- Have the ability to get around on a computer
- Be self-motivated & a team player
- Have awesome communication skills
**What you’ll get from us**
- Great salary up to £21,500
- Pension scheme
- Amazing discounts at Boux Avenue, Ryman and Robert Dyas Happy Shopping
- A family of talented people to work with
- Subsidised canteen - you won’t go hungry here
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