Inbound Customer Service Representative

1 week ago

Liverpool, United Kingdom Hotel Koko Full time

Are you a dynamic and results-driven sales professional looking for an exciting opportunity to showcase your skills? Do you thrive in a fast-paced environment and enjoy engaging with customers to drive sales? Look no further We are seeking a passionate Inbound Sales Representative to join our team and be at the forefront of our customer interactions.

You will be replying to customers wanting to book our hot tub and unique stays across the UK.

**Responsibilities**:

- Respond promptly and professionally to inbound inquiries, demonstrating an in-depth understanding of our products/services and their value propositions.
- Identify customer needs and effectively position the perfect stay for the customer.
- Nurture relationships with prospects, providing ongoing support and information to guide them through the buying process and overcome any objections.
- Collaborate closely with the sales team and other departments to share market insights, customer feedback, and suggestions for product enhancements.
- Achieve and exceed individual sales targets, consistently delivering outstanding results that contribute to the company's growth.

**Requirements**:

- Proven track record in sales, preferably in an inbound sales or customer service role.
- Excellent communication skills with a persuasive and engaging demeanor.
- Ability to actively listen, identify customer pain points, and articulate the benefits of our products/services effectively.
- Strong customer-centric focus with a passion for delivering exceptional experiences.
- Adaptability and resilience to thrive in a fast-paced, target-driven environment.
- Tech-savvy with the ability to quickly learn and navigate various software.
- Self-motivated and driven to exceed targets and achieve sales success.

**Benefits**:

- Competitive base salary with attractive commission structure and bonuses.
- Ongoing sales training and professional development opportunities.
- Collaborative and supportive team environment fostering growth and career advancement.
- Exciting company culture with regular team-building activities and incentives.

We are looking for someone to join our team who is innovative, independent and has excellent customer service skills to showcase our unique log cabin and weekend breaks

Pay: From £1,600.00 per month

**Benefits**:

- Company events
- Employee discount
- Financial planning services
- Flexitime
- Free fitness classes
- Gym membership
- Health & wellbeing programme

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: In person

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