Front Desk Receptionist

2 weeks ago


Blackburn, United Kingdom Mytton Fold Hotel Full time

**Hotel Receptionist**

**Langho,** Nr. Blackburn

Pay: £11.42 per hour

24 hours per week over 3 days

Mytton Fold is an independently owned hotel boasting a great location, 36 bedrooms, 2 bar areas, 4 function rooms plus a fine dining restaurant. Having undergone a major refurbishment program, we currently have an exciting opportunity for an experienced, enthusiastic, customer focused **Receptionist** to join our team and deliver excellent customer service to our guests and visitors.

**Shift**

**7am-3pm**

**3pm-11pm**

**10am-6pm**

**Key Responsibilities**:

- Day-to-day running of the reception area, answering calls, handling guest enquiries, checking guests in and out, taking reservations.
- Work closely with other hotel departments, especially housekeeping, to ensure rooms are ready for guests to check in.
- Welcoming guests to the hotel and register guests as they arrive.
- Operating the main switchboard.
- Receive the payments for accommodation and allocate the rooms to guests.
- Deal with the requests of the guests such as providing extra bedding and ad hoc requests.
- Be able to assist in other areas of the hotel as required.

**Person**:

- Previous experience within a similar Hotel Receptionist role.
- Outgoing and friendly with a genuine belief in delivering great Customer Service.
- Excellent communication skills, with strong attention to detail.
- A friendly individual with a positive, resourceful attitude is essential.
- A ‘can do’ approach to ensure our guests and customers have the very best experience..

**Job Types**: Part-time, Permanent

**Salary**: £11.42 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

**Experience**:

- Administrative: 1 year (preferred)
- Hotel Reception: 1 year (required)

Work Location: In person

Reference ID: Mytton R



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