Front Desk Receptionist
5 days ago
**Front Desk Receptionist - Mytton Fold Hotel**
Mtton Fold is an independently owned hotel boasting a great location, 36 bedrooms, 2 bar areas, 4 function rooms plus a restaurant. Having undergone a two major refurbishment programs, we currently have an exciting opportunity for an experienced, enthusiastic, customer focused **Front Desk Receptionist **to join our team and deliver excellent customer service to our guests.
**Key Responsibilities**:
- Day-to-day running of the reception area, answering calls, handling guest enquiries, checking guests in and out, taking reservations.
- Work closely with other hotel departments, especially housekeeping, to ensure rooms are ready for guests to check in.
- Welcoming guests to the hotel and register guests as they arrive.
- Operating the main switchboard.
- Receive the payments for accommodation and allocate the rooms to guests.
- Deal with the requests of the guests such as providing extra bedding and ad hoc requests.
- Be able to assist in other areas of the hotel as required.
**Person**:
- Previous experience within a similar Hotel Receptionist role.
- Outgoing and friendly with a genuine belief in delivering great Customer Service.
- Excellent communication skills, with strong attention to detail.
- A friendly individual with a positive, resourceful attitude is essential.
- A ‘can do’ approach to ensure our guests and customers have the very best experience..
**Job Types**: Full-time, Permanent
Pay: £12.42 per hour
Expected hours: 32 - 40 per week
**Benefits**:
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
**Experience**:
- Administrative: 1 year (required)
- Hotel Reception: 1 year (required)
Work Location: In person
Reference ID: Mytton R
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