Spa Attendant

Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
- What's in it for you? *
Joining our team allows you to experience the benefits that come from working with the leaf HOSPITALITY group. We have one simple value that unpins everything we do; Be Excellent. You'll be joining a team who loves what they do, cares about our people, upholds great hospitality, and values our team's input. You'll be working with leaders who act with integrity and are human.
We will invest in your continued learning and development and allow you the room to grow within the Company. We work with global brands which provide great training and worldwide opportunities.
You'll have access to some excellent benefits too like increased holiday allowance, discounted hotel stays, and family-friendly leave. We understand pay is important to our team and that's why we ensure we are competitive in the marketplace in this area. In addition, we have tips, incentives, and bonus schemes in place.
Stanley House Hotel & Spa is currently recruiting a full-time Spa Receptionist for our luxury 4 star privately owned property. Reporting to the Head Receptionist & Spa Manager, the role demands a high level of customer service, maximising revenue and to make sure the highest standards are followed at all times. Attention to detail and accuracy within all administration duties are key.

**Job Attributes**
Previous Front Office experience in Reception
- Excellent customer service skills
- Excellent telephone manner
- Excellent Sales techniques
- Excellent Attention to detail

**Basic Job Description**
- Checking guests in and out of the spa with use of a property management system
- Processing charges and payments
- To work as a team with the rest of the department and throughout the spa
- Processing reservations and sending detailed confirmations
- Checking the day to day arrivals to make sure those bookings are correct
- Maintaining filing systems and ensuring correspondence is accurately filed and completed on a daily basis
Benefits:

-On-site parking
-Discounted/free staff food on shift
-Commission

INDFOH