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Technical Assistant
2 weeks ago
Enterprise Foods is a business with a unique role sourcing great local food for national retailers and Foodservice operators across the UK.
Over two thirds of consumers want to buy local food more often than they currently do because they believe in the quality of the products and want to give back to their local community, but these products are not always available where they shop and eat out. That’s where Enterprise Foods comes in.
We help small producers of local food to grow their businesses by accessing a larger customer base. We offer a seamless ‘one stop shop’ service including technical & food safety expertise as well as IT, Marketing, Operations and Invoicing support. Our customers include major national retailers and Foodservice operators who want to offer their shoppers/consumers quality local foods, which are often delivered fresh every day. We are proud to support local communities throughout the UK and are looking for a Technical Assistant to join our talented team and help us drive our mission even further.
In this role, key areas of work include: identifying and effectively communicating risks to food safety and quality; identifying areas for improvement; and ensuring that the organisation complies with customer and legislative requirements.
The successful applicant will carry out routine compliance tasks such as but not limited to:
- Manage supplier approval and monitoring to ensure 100% supplier compliance with business and customer requirements.
- Review audits and closure of non-conformances from supplier, customer, internal, and 3rd party audits.
- Maintain product specifications and review for legal compliance and customer requirements.
- Maintain online customer portals.
- Review of labelling for legal compliance.
- React to supplier, customer and internal queries relating to product specifications.
- Manage and investigate customer and supplier complaints.
- Co-ordinate and investigate supplier product recalls/withdrawals and food safety incidents.
- Provide technical guidance and support to suppliers, customers and to the business.
- Carry out internal audits.
**Essential Skills/ Core Competences**:
- Methodical approach with good prioritisation skills, the ability to work in a fast-paced environment and work to short deadlines.
- Accuracy and meticulous attention to detail.
- Excellent communication skills.
- Able to work on your own initiative and as part of a team.
- Knowledge of excel / powerpoint and an appreciation of IT systems.
**Key Challenges**:
- Dealing with suppliers, customer and internal queries.
- Translating technical/food safety requirements for a non-technical listener.
- Prioritising a wide variety of tasks within workload.
Communication throughout all levels of business.
**Qualifications**:
- Food Science/Food Technology Qualification.
- Good knowledge of food safety accreditation standards such as BRCGS/SALSA/STS
- Knowledge of technical and quality gained by working in food industry (preferably in production site).
- Understanding of food allergens and legislation.
- Understanding of food product specifications.
- Understanding of food labelling legislation.
- Understanding of food safety legislation including HACCP.
- HACCP Level 3 (Desirable).
- Internal Auditor (Desirable).
This is an office based role incorporating a hybrid working model split between our head office in East Kilbride and home working (3/2 ratio).
**Job Type**: Permanent
Pay: £23,000.00-£25,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Glasgow G75
