Service Advisor
4 days ago
A great opportunity to join the Drayton Motors Team
- Voted 'Best Dealership to Work For 2017, 2018 & 2019'. Multi Award Winning business, Automotive Management Awards. Operated by long stable management team who have overseen the business grow since coming under new ownership in 2013.
We are looking for a Service Advisor to work within the Aftersales department at our Drayton Motors Kia site Boston.
**Required skills**:
- Maximise service department profitability by selling identified work, Service plans and products
- Excellent communication and strong customer service skills
- Maintain positive relationships with customers to ensure excellent customer retention
- Excellent organisation and the ability to work well within deadlines
- Sales skills and the ability to overcome objections
- Communicate well with the workshop to ensure that vehicles will be ready on time
**Experience**:
- Previous experience within a Service Department ideal but not essential
- Experience in customer facing roles
- Experience in selling a product to a customer
- Experience in using Keyloop is advantageous
- Strong communication and customer service skills are key
**Benefits**:
Family owned business with long serving management team
Half day additional holiday for your birthday
Christmas and birthday gifts
Substantial discounts on new cars, parts and servicing for you and your family
Training through the award-winning Suzuki Academy
22 days annual leave plus bank holidays
OTE of £30,000
**Working Pattern**:
Monday-Friday 08.00-17.30
Alternate Saturdays 08.30-12.30
**Job Types**: Full-time, Permanent
**Salary**: Up to £30,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Referral programme
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Experience**:
- service advisor: 1 year (preferred)
Work Location: One location
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