Medical Administrator

**Medical Administrator**

**Job Type**: Temporary

**Duration of booking**: Intended to be 6 months

**Proposed start date**: Immediate

**Sector**: Healthcare

**Base**:Community Hub

**Band**: 4

**Pay Rates**:
£11.50 to £12.50 paye per hour

£12.50 to £13.50 paye inclusive of holiday pay per hour

£13.50 to £14.50 umbrella per hour

**Working Days and Hours**:Monday -Friday 9-5

**Remote working option Info**:not an option

**Job Summary**:
You will be working within the Perinatal Mental Health Team which is part of our client’s commitment to deliver excellent and responsive assessment, treatment and care for women during pregnancy and in the first 2 years after giving birth, who experienceserious mental health difficulties.

Being the first point of contact for people contacting the service by telephone, you will also lead the provision of administrative duties to the multi-disciplinary team to ensure the smooth running of the service

**Duties**:

- Ability to use the full range of secretarial procedures and software programmes
- Provide supervision on a regular basis to administrative staff in the team
- Appraise administrative staff within the team
- Ability to use S1, the Trust’s electronic health record system and accurately enter information including scanning and uploading correspondence as well as dealing with appointments and health care professionals’ diaries
- Deal with the day-to-day demands on the service and aim to resolve problems with the Team Manager and relevant clinical leads. Use own initiative to ensure that urgent matters are brought to the attention of the Service Manager
- Provide mutual support to the team during times of workload pressure, to organise annual leave for administrative staff and to ensure adequate cover for the team as well as to organise cover during periods of sick leave
- Exercise judgement with regards to patient enquiries assessing urgency and taking appropriate action, some of which will be complex
- Prioritise and organise own workload effectively and efficiently
- Keep administrative staff personal files up to date
- Involvement in the recruitment process for the administrative posts within the team including ensuring the job description/person specification is appropriate and participate in the interview process
- Attend meetings, and advise on all matters relating to administrative services
- Ability to present complex information in a range of formats, including verbally and through the use of information technology
- Produce performance reports as and when required
- Arrange temporary administrative staff in consultation with Service Manager, keeping accurate records ensuring payment is authorised to the correct agencies
- Compose correspondence for the Team
- Ensure that administrative staff enter performance data on S1 in a timely manner
- Ability to take notes/minutes of clinical and administrative meetings as required by the team and to take forward actions arising from the notes/minutes
- Ability to work flexible hours to suit the demands of the service
- Ability to enter and extract detailed information from databases and perform team audits if and when required
- To adhere to the Trust’s standards on confidentiality and in accordance with the Data Protection Act.

**Qualifications, Skills and Experience**
- NVQ Level 3/RSA Level 3 or equivalent experience
- Experience working with PC/word processing
- Experience working at a senior administrative level (NHS experience would be advantageous but is not essential)
- Experience in supervising and appraising administrative staff