Events Control Room Operator

1 week ago

London, United Kingdom ISG Full time

**Job Purpose**

ISG Commercial Ltd are seeking professional control room operatives to join our expanding team within a prestigious arena in London.

This is a **zero-hour** role, working on an event-by-event basis (usually hours of 16:30 - 00:00).

We offer a competitive rate of pay and training will be provided.

**Key Responsibilities**
- To monitor the CCTV systems, ensure that all security processes are adhered to and report any fire/medical occurrences to the relevant persons/departments.
- Ability to work using your own initiative and direct staff members where required.
- To ensure that all incidents are recorded with video and responded to by staff on the ground.
- Ensure that all incidents are reported and responded to correctly and incident reports completed where required.
- Always provide a consistent professional service.
- Always maintain a high security awareness.
- Ensure no unauthorised persons allowed within prohibited areas including Control Room.
- The Security Control Room Operator will dispatch security officers as required via telephone and/or radio.
- Ability to work as a team toward KPIs and targets.

**Person Specification **
- Professional, highly driven, flexible, enthusiastic, proactive, self-motivated team player
- Smart and confident.
- Ability to multi-task and work well under pressure.
- Computer literate and good communication skills, both written and verbal.
- Previous experience in a control room position is desirable.
- Have an ability to deliver concise and clear verbal and written reports where necessary.
- Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance to ensure team effectiveness and availability.
- Excellent interpersonal skills and the ability to interact with people at all levels.
- Immaculate presentation.
- Always maintain and practice a high degree of confidentiality.
- Able to be vetted back 5 years or since leaving compulsory education.
- Provide support to the wider team when required.
- Have a knowledge of the NATO phonetic alphabet.
- SIA/CCTV licence.

**Job Types**: Part-time, Permanent

**Salary**: £13.00 per hour

**Job Types**: Part-time, Zero hours
Part-time hours: 0-60 per week

**Salary**: £13.00 per hour

**Benefits**:

- Employee discount
- Store discounts

**Experience**:

- CCTV: 1 year (preferred)

Licence/Certification:

- CCTV Licence (required)

Work Location: One location

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