Commercial Office Administrator
2 weeks ago
**Hours**: 40 hours per week (Monday to Friday, with occasional weekend working) Fixed term contract for 12 months.
**Salary**: £24,024.00 (pay award pending)
Voted Hotel of the Year 2023 and 2024 at the Midlands Food, Drink & Hospitality Awards, this is an exciting time to join our Hotel, as we continue on our five-year journey towards becoming a world-leading hospitality destination.
We have a great opportunity for someone to join our successful Commercial team, working as a full-time Commercial Office Administrator for 12 months to cover a maternity leave.
The responsibilities for the role will include:
- Supporting with enquiries for meetings, events and reservations in a prompt and professional manner and in accordance with required standards, ensuring accuracy and attention to detail at all times.
- Producing quotations, proposals and written confirmations to clients and agents.
- Generating contracts and pro-forma invoices to clients and agents.
- Processing payments in line with the company’s policy.
- Inputting final details into the Hotel's PMS system for meetings, events and group bookings.
- Conducting business overview reports daily.
- Assisting the sales team on client appointments and attend open days.
- Ensuring that brochures and market collateral are on display and stocked across the Hotel.
- Actioning post-event surveys to all bookings.
- Creating table plans, name cards and menus for banqueting events as required.
- Assisting the sales team with administration tasks.
**What we can offer you**
Here at the Edgbaston Park Hotel we offer some amazing benefits to our team, alongside a competitive salary, we have a discretionary incentive scheme, we also offer discounted access to a world class sporting facility, free car parking, staff appreciation weeks, annual awards evenings, employee of the month, free meals and much more.
The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
Pay: £24,024.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Birmingham B15 2RS: reliably commute or plan to relocate before starting work (required)
**Experience**:
- administrative : 1 year (required)
- office: 1 year (required)
Work Location: In person
Application deadline: 11/10/2024
Reference ID: EPH/COA/0924
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