Office Administrator

19 hours ago


Hastings, United Kingdom Home Finance Solutions Full time

About Us - We are a whole of Market Mortgage and Protection Company.

Are you a people person with exceptional telephone/administrative skills? Do you thrive in a fast-paced environment, staying cool under pressure? We have the perfect position for you

We are currently seeking a dynamic and confident Administrator/Completions Manager to look after our team of Mortgage Brokers. As an integral part of our growing organization, you will be responsible for various administrative tasks, while providing exceptional customer service. You will be working closely with the Directors of the Business and Mortgage Brokers.

The role requires someone who can effectively manage their own tasks and responsibilities without constant supervision.

Key Qualifications:

- Excellent interpersonal skills with a friendly and approachable demeanour
- Outstanding telephone etiquette and ability to communicate effectively
- Ability to work well under pressure and handle multiple tasks simultaneously
- Strong organizational skills and attention to detail
- Resilient and able to maintain a positive attitude even during challenging situations
- Good with numbers
- A good understanding of Excel/Word
- Proficient in accurate spelling is a valued attribute for this position. Attention to detail in written communication is essential.

**Responsibilities**:

- Answering phone calls and assisting clients with their enquiries or directing them to the appropriate person
- Liaising with Mortgage and Protection providers, Underwriters and Solicitors
- Managing and organizing the business CRM systems, record keeping
- Scheduling appointments and maintaining calendars
- Provide Buildings and Contents Insurance where needed to our clients
- Providing administrative support to various teams as needed

**Requirements**:

- Previous experience in an administrative role preferred
- Proficient in using office software (e.g., Microsoft Office Suite, Word and Excel a must)
- Excellent written and communication skills
- The ability to effectively engage and interact with others over the phone is highly valued for this role
- Ability to adapt quickly to changing priorities
- A thick skin and the ability to handle difficult situations, work under pressure with professionalism

Join our team and become a valued member of our growing organization We offer a competitive salary, commission and a supportive work environment, and opportunities for professional development.

Full training and support will be given

**Job Type**: Part-time

Pay: £12.50 per hour

Additional pay:

- Commission pay
- Performance bonus

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hastings: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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