Online Delivery Co-ordinator

15 hours ago

Bristol, United Kingdom Almondsbury Garden Centre Full time

**Online Delivery Co-ordinator**
Bristol, Somerset
**About Us**
With a rich history spanning nearly 80 years, Almondsbury Garden Centre is Bristol’s largest independent garden centre. Based five minutes from Cribbs Causeway, we are passionate about plants and helping our customers to achieve their gardening goals, whetherthat’s an ambitious outdoor project or adding some luscious greenery to their indoor space.
We’re one of the best-stocked garden centres in the South West and are proud of our reputation for finding the perfect plant or flower for any gardening project.
We are now looking for an Online Delivery Co-ordinator to join us on a permanent, full time basis.
**The Benefits**:

- Salary of £25,000 per annum
- 28 days’ annual leave including Bank Holidays
- Staff discount scheme
- Subsidised social events
- Benefits package commensurate with a progressive company
This is a fantastic opportunity for a detail-oriented retail and customer service professional to join Bristol’s largest independent garden centre.
Joining our fast paced and engaging environment, we can offer you a brilliant role where your focus on excellent customer service will be rewarded and your skills nurtured and developed.
**The Role**
As an Online Delivery Co-ordinator, you will play a crucial role in our Online Team, co-ordinating our deliveries, as well providing support for our click and collect delivery system.
Working across departments and utilising offline and online stock management systems, you will pick and collate orders for delivery and collection maintaining a keen eye for detail to ensure a seamless delivery service.
Where necessary you will respond to enquiries over the phone or face-to-face, ensuring that our customers receive a fantastic customer experience.
Additionally, you will also engage with suppliers, ensuring that our store remains fully stocked and able to fulfil customer orders.
**About You**
To be considered as an Online Delivery Co-ordinator, you will need:

- Retail experience
- Excellent customer service skills
- The ability to work collaboratively in a fast-paced environment
- The ability to take ownership of your own workstream with a high degree of flexibility
- Excellent planning and organisational skills
- Strong communication and interpersonal skills
- To have good attention to detail
- Proficiency in MS Office
Ideally, you will have experience in using offline and online stock management systems.
Other organisations might call this role Customer Service Delivery and Collections Specialist, Collections and Delivery Sales Assistant, Click and Collect Assistant, Retail Assistant, Online Retail Assistant, eCommerce Assistant, Retail Collections and DeliveryAdministrator, or Delivery and Collections Co-ordinator.
Webrecruit and Almondsbury Garden Centre are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptableway to conduct business and we believe that the more inclusive our environments are, the better our work will be.

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