People Systems Administrator

4 days ago


Bristol, United Kingdom North Bristol NHS Trust Full time

See Job Description attached for full information.Main Duties & Responsibilities Of The Post Communication Provide technical advice and guidance on how to use people systems, particularly ESR self-service, to non-technical staff who may view the information as complex Provide advice on how to use people systems to maintain individual staff members information which will often be of a sensitive nature Respond to queries via email and MSTeams and manage people systems mailbox ensuring complex enquiries are highlighted to the relevant members of the People Planning and Information Team and communicating timescales to staff when responses will be received Judgement Interpret requests from people system users and respond with appropriate advice Determine the best course of action for information requests from corporate teams, this will often require the analysis of more than one option and a judgment to be made on the best course of action Planning, Organisation & Improvement Deliver basic people systems training, both regular and ad hoc. This will include overall organisation of the sessions, room bookings, communicating to attendees and managing non-attendance Provide training on people system functionality to both individual users or groups of users, and; corporate users Ensuring training sessions can be balanced with other responsibilities Managing all workforce Freedom of Information (FOI) requests ensuring the right members of the People Planning and Information Team and other teams contribute and coordinating a response on time Participate in regular structured people system assessments carries out internally or by external organisations Participate in data quality audits, running data quality reports and supporting the design of the work to address data quality issues Policy and Service Development Use people system standard operating procedures in carrying out daily work and raising any issues or proposed improvements as and when they arise Providing feedback when requested on improvements to people policies and processes Resource Administration Managing small stationary budget and placing orders when required utilising the EROS ordering system Carrying out a range of system administration and configuration tasks some of which you will be solely responsible for Carry out regular reporting requirements, running reports, extracting data and processing ready to be used by stakeholders across the organisation and externally Design and run basic ad hoc reports at the request People Planning and Information team members and wider corporate stakeholders



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