Technical Engineer
7 days ago
Our client, a global and dynamic organisation, urgently require an experienced IT Engineer to undertake a long term contract.
In order to be successful, you will have the following experience:
- Experienced with SCCM, Linux Servers, Linux & Windows Desktop build
- Experienced within an ITIL Environment
- SC Cleared
Within this role, you will be responsible for:
- Install and configure hardware and software according to specification
- Carry out agreed routine operational procedures to maintain systems and resolve problems
- Identify and register incidents, taking ownership to resolve technical problems proactively to meet business requirements, or finding a new owner
- Respond to requests in a timely manner to assist with investigation into incidents and problems raised via the Service Desk, update tickets with accurate information and keep the customer informed
- Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas, and verify location and state of assets
- Maintain own professional development and expertise in the latest technologies and best practice to support and grow the business
- Follow knowledge base articles, guidance and processes to ensure delivery to SLAs
- Take responsibility for own actions and decisions
- Maintain and upgrade physical end user hardware (Printers, Terminals and Laptops) including integrating with secure disposals processes
This represents an excellent opportunity to secure a long term contract within a high profile organisation.
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Project Development Engineer
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