Release Assistant

**About The Role**:
Here at 4Com, we have and continue to turn the telecoms world on its head. We've developed unique products and services which have seen excellent growth and interesting work and challenges appear.

As we move into the next phase of our plan, we’re looking for a Release Assistant to join us within our ultra-modern office which laps up the beauty of Bournemouth’s beachside. As a Release Assistant, our responsibility will be to support the day to day running of the UC & Estate Management team across our different products including our HiHi phone and other platforms.

**Why join us?**

We know that the key to our success is the people we work with, which is why we’ve put together a benefits package that’s amongst the best in the industry. The benefits that make us stand out are:

- Salary up to £25,000 dependent on skillset and experience.
- 24 Days holiday + bank holidays (this increases with longevity of service).
- Flexible working, with the option to work from home
- An annual training budget of £4,000, of which £500 can be used for your home office setup
- Costa Coffee subscription of £40 per month to keep you fuelled
- Regular quizzes and team events
- Frequent Department-wide offsite events to get everyone together, share experiences and meet the team
- Private Medical for you and your family after 1 year of service
- Company Pension

**What would I be doing?**
- To work with the Estate Management team to support the release of new products, features, and bug fixes.
- Collate and maintain documentation relating to the estate and any new processes.
- Collaborate with other areas of the business and development teams to obtain and share information where required.
- Maintain a Service Improvement Plan across UC and Estate Management.
- Assist with the testing of new products, features, and bug fixes.
- Support the collation of Monthly reporting, Change Management process and communicate any new releases.

**And what do I need?**
- Working knowledge of Excel (or willingness to learn).
- Strong organisational and workload management skills.
- A high attention to detail.
- Good written and verbal communication skills with confidence in dealing with colleagues and stakeholders throughout the business.
- Proactivity and a constructive approach to problem-solving.

**About Us**:

- 4Com Technologies Limited has been supplying phone systems to UK businesses for over 20 years. We are cutting-edge innovators, with the development of a globally unique handset, HiHi.
- We are a fast-growing tech company and have a great bunch of people to work with. The culture is supportive, relaxed and high-trust, and we provide a great office workspace in central Bournemouth with sea views.
- We are a creative, aspirational team working together to supply telephone systems bespoke to each business with a service tailored to their needs.
- We encourage a positive, can-do spirit balanced with operational focus and competitive drive to be the best we can be.
- Our customers and those who work with us are our priority and we are ever aware of the importance that to succeed, our team need to feel motivated and happy.
- When seeking new team members, we look for open, honest, caring, and focused individuals who are keen to join a fast-paced business and contribute to its continued success.

4Com Technologies Limited is committed to promoting equal opportunities in employment. Any job applicants will receive equal treatment in the recruitment process and 4Com Technologies Limited will not discriminate unlawfully. Recruitment processes are conducted based on merit, abilities, and qualifications. Any requests for feedback should be made and will be responded to in writing.