Senior Workplace Services Coordinator

**About The Role**:
Overall Role Purpose

The Senior Workplace Services Coordinator helps people with sight loss to live the life they choose by coordinating the delivery of safe, appropriate, quality, and cost-effective facilities and building management services at the nominated freehold location.

The role is responsible for ensuring the workplace environment is compliant with current building and health and safety legislation. It coordinates on-site reception and maintenance services as well as overseeing health & safety, business continuity, sustainability, and fleet management activities at the site.

Key Responsibilities
- Manage the site Workplace Services team, providing support and direction through clearly defined objectives, regular 1-2-1s and professional development plans.
- Coordinate the provision of reception services through direct cover as well as support from the Reception Coordinator and site Operations Support Coordinators.
- Coordinate the delivery of quality, cost effective and compliant hard and soft facilities management services, in-line with Guide Dogs standard operating procedures.
- Coordinate site health & safety, ensuring compliance with statutory testing/inspection as well as ensuring Guide Dogs procedures and guidance are embedded and monitored.
- Administer risk assessments, method statements and safe systems of work associated with in-house and externally contracted work activities on-site
- Oversee the provision and use of meeting rooms, ensuring meeting room furniture and equipment is available and operational.
- Oversee the site pool vehicle fleet including periodic safety checks and routine servicing/maintenance activities via the fleet management provider.
- Maintain appropriate security standards on-site including an effective visitor management process, proactive site security audits and oversight of the access control and alarm systems.
- Coordinating the administration associated with purchase orders and goods receipting required for reactive and proactive works, liaising with budget holders to ensure spend is managed within agreed budgets.
- Oversee a designated Property & Workplace Services portfolio area, including associated contract and finance admin, contractor liaison and internal stakeholder engagement.
- Oversee the effective coordination and resolution of reactive issues, faults, and problems via the Property Services helpdesk.
- Support the delivery of site energy, water, and waste carbon reduction activities.
- Oversee the efficient use of space on-site, liaising with the Regional Workplace Services Manager to agree and implement changes.
- Support the delivery of small projects, working with the Head of Workplace Services and other key stakeholders.
- Administer the regular updating of Workplace Services business continuity plans for the site, liaising with the Head of Workplace Services where appropriate.
- Work as part of an on-call rota to ensure an out of hours response is always available for Workplace Services emergencies.
- Always promote and work within Guide Dogs’ policies and codes of conduct for Safeguarding Children and Vulnerable Adults, Diversity and Data Protection.

This is an office based role working in our Forfar office working 9-5 Monday-Friday

**About Us**: Trebuchet MS with Updated Inkey Blue
**How to apply**

If you want to know more about the teams who work at Guide Dogs, you can find it on our **Careers Page**

**Our Commitment to Diversity and Inclusion**

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.

**Safeguarding**

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.