Early Bird Call Centre Agent

2 weeks ago

Salford, United Kingdom Adp call centres Full time

Location
- Salford (near the media city)

Hours
- Monday
- Sunday 6am-2pm. (4 days in the week plus one day at the weekend)

Training fully provided

Early bird Call Centre Agent -We are looking for a few agents to work very early shifts to answer calls for a medical line.

You need to the following:

- Fluent English, oral and written and excellent attention to detail
- Good with computers and typing speed
- Ability to work flexibly to the needs of the business and under pressure
- Ability to think outside the box and be open to new challenges
- Handles all telephone calls in line with the Service Standards and Procedures

The job is to follow a script and take down all the information on different CRM's. You will have to be patient on the call as the callers could be in a vulnerable situation.

**Benefits**:

- Free car park
- Career progression
- 28 days holidays including bank holidays
- Good working environment
- Training given
- Pension scheme

**Job Types**: Full-time, Permanent

**Salary**: £9.50-£10.00 per hour

**Benefits**:

- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift
- Weekends only

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Salford: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

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