Call Centre Advisor
15 hours ago
**Duties**:
- Answer incoming calls promptly and professionally
- Make outbound calls to follow up with customers or leads
- Upsell products or services to customers where appropriate
- Analyse customer needs to offer tailored solutions
- Perform accurate data entry and maintain customer records
- Demonstrate excellent phone etiquette at all times
**Qualifications**:
- Prior experience in a call centre or customer service role preferred
- Strong communication skills with the ability to interact with customers effectively
- Excellent data entry skills and attention to detail
- Ability to work well under pressure and handle a high volume of calls efficiently
Pay: From £24,425.00 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Salford, M3 5NA: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 04/09/2024
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