Customer Service Specialist

5 days ago


Whiteley, United Kingdom WeBuyAnyPhone.com Full time

**Are you passionate about helping customers?**

**Are you an experienced customer service specialist, looking for a customer service role in a growing, supportive team?**

**We're looking for you**

We are looking for Customer Service Advisors to join our busy and friendly team in Whiteley. The purpose of this role is to support the Customer Service team in providing our customers with the best experience possible, resolving all queries and ensuring the smooth running of the process.
- **Our mission is to provide a fast, simple, and reliable service, giving the customer the confidence to keep coming back.**_

**Working hours & location**:

- Monday - Friday 8.30am - 5.00pm
- Office based - Whiteley
- No bank holidays
- No evenings
- No weekends

**We can offer**:

- A competitive salary - £22,000 + bonus structure (£26,000 OTE)
- Free parking
- Company pension
- Extensive Employee Advantage Programme
- Casual dress
- Opportunities for progression & career development
- One-team, win together culture
- A management team that truly care about their people

**We are looking for someone who**:

- Has a passion for helping customers
- Is willing to learn and progress
- Works well as a team and on their own
- Can manage their workload
- Can work well under pressure
- Wants to work in a fun, growing business

This is an exciting and fast-paced environment so you must be highly motivated and able to handle any challenges you face.

**Your role will involve**:

- Taking inbound calls
- Making outbound calls
- Managing complaints
- Using live chat
- General administrative duties

**Who are we?**

Working at WeBuyAnyPhone is a truly unique experience. The company culture is built on a foundation of teamwork and collaboration, making it a great place to build your professional skills while also having fun. The management team is dedicated to promoting personal and professional growth, and they are always looking for new ways to support and develop their employees. And the benefits are outstanding, with 30 days of holiday, extra leave, no weekend working, social events, and even a free gym membership If you're looking for a dynamic and fulfilling work environment, WeBuyAnyPhone is definitely the place for you. With so many exciting opportunities for growth, you're sure to find your next career move here.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Gym membership
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Whiteley, Hampshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Telephone Customer Service: 1 year (required)

Work Location: One location



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