Senior Operations Officer

3 days ago

Glasgow, United Kingdom Strathclyde Partnership for Transport Full time

**About SPT**

Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven regional transport partnerships. We run the Glasgow Subway, a host of specialist bus services and are responsible for delivering better public transport for all.

SPT is currently delivering a £288m Subway Modernisation Project to improve the customer experience and secure this iconic public asset for future generations. The first new Subway trains have arrived in Glasgow and work on Subway Modernisation continues at pace this year. This is your opportunity to be part of the future of the Subway and to ensure that we deliver excellent customer service in all aspects of our Operations for years to come.

**About the Role**

The Senior Operations Officer, with responsibility for Security, is a member of the Subway Operations management team supporting the Head of Service Operations & Security (Subway) to manage the day-to-day activities of all areas of the Operations Department. You will have a key role to play as a Senior Operations Officer, responsible for Security, with a strong focus on physical asset and transport security. You will also manage the service delivery functions including Line, Station Staff and Drivers, Control Room and Admin & Training functions. You will provide flexible cover to meet operations demands. You will assist in the development of policies, procedures, service plans and budgets within departmental corporate plans and financial budgets. You will support agreed elements of the Subway Modernisation programme as it progresses, as agreed with the Head of Operations & Security (Subway).

**About You**

A highly motivated, professional, reliable and capable individual you will be able to work under pressure while assessing operational situations and taking appropriate action. You will use your communication skills to work with internal and external stakeholders to ensure our services are delivered in a professional manner and deliver positive change.

Further details of the role and key responsibilities are set out in the job description.

Full time hours will be an average of 35 hours a week Monday to Friday. You will be required to undertake On Call on a 1 in 4 week basis. You will be based in the Operations Suite, Govan Subway Station, Glasgow.

**What we can offer **
- 33 Days Annual and Public Holiday Entitlement (41 days after 5 years’ service)
- Membership of the Local Government Pension Scheme - SPT contribute 19.3% of your annualised pay
- Group Life Assurance Cover
- SPT actively encourages learning and development and are committed to ongoing learning and development to support career progression
- Employee Travel Pass Scheme - a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household
- Salary Sacrifice Bus or Rail Season Ticket Scheme - subsidised at a maximum of £600 towards the cost
- Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme, Long Service Awards, Credit Union

**How to Apply**

**Previous Applicants Need Not Apply

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