Operations Officer

**Details**:
**Reference number**:

- 424330

**Salary**:

- £24,326 - £27,036
- National £24,326 - 24,621
London £26,016 - 27,036
Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- Administrative Officer
- Grade 1A

**Contract type**:

- Permanent

**Business area**:

- Operational Delivery - Audit and Compliance

**Type of role**:

- Operational Delivery

**Working pattern**:

- Flexible working, Full-time, Job share

**Number of jobs available**:

- 1

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

**Location**:
**About the job**:
**Job summary**:
Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers, and drive economic growth.

This role provides supports to the Delivery and Schemes audit programme, through working with contracted auditors to safeguard/ensure compliance of the social and environmental schemes administered by Ofgem.

Are you passionate about evaluating and scrutinising evidence with precision? Do you possess a keen eye for detail and excel in both written and oral communication? If you are highly organised, can prioritise tasks efficiently, and thrive both independently and as part of a team, we want to hear from you

**Job description**:
Key Responsibilities
- Supporting the Senior audit lead, Participant Audit and other audit team members in the implementation and delivery of external audit programmes undertaken by our contracted auditors.
- Contributing to updating existing practices and procedures, where appropriate.

Key Outputs and Deliverables

The key outputs and deliverables of this role will be to support FIT and/or RO/REGO generator, agent and supplier audits by:

- Compilation of audit information packs (including some use of data analytics software to obtain relevant data), ensuring these are sent to contracted auditors in a timely manner
- Reviewing draft audit reports, and drafting letters summarising audit findings
- Logging and monitoring progress of audits using internal systems and processes
- Maintaining, testing and updating internal systems and administrative processes from time to time
- Adhering to KPI deadlines and expectation of managing own workload to meet the KPI requirements

**Person specification**:
**ESSENTIAL**:

- Ability to evaluate and scrutinise evidence.
- Good attention to detail.
- Excellent written and oral communication skills.
- Excellent organisational and prioritisation skills.
- Good team player and ability to work under own initiative.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Changing and Improving
- Making Effective Decisions
- Working Together
- Delivering at Pace

**Benefits**:

- Alongside your salary of £24,326, OFGEM contributes £7,047 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

**Things you need to know**:
**Selection process details**:

- This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

You will also be asked to provide a 750 word ‘supporting statement’ evidencing how your experience meets the essential and desirable criteria on the attached role profile. Please ensure you demonstrate clearly how you meet each of the person specification criteria.

Feedback will only be provided if you attend an interview or assessment.

**Security**:

- People working with government assets must complete baseline personnel security standard (opens in new window) checks.

**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechte