Wedding Department Administrator

2 weeks ago


Newcastle upon Tyne, United Kingdom Apartment Group Full time

**Wedding Department Administrator**
**Location**: Head Office - Jesmond, Newcastle upon Tyne
**Hours**: Full-Time
**Company**: The Apartment Group

The Apartment Group is home to some of the North East’s most iconic wedding venues, including **Newton Hall**, **Le Petit Chateau**, **Runa Farm**, **The Croft**, **Lartington Hall**, and **Whitworth Estate**. We are seeking an organised, proactive, and customer-focused **Wedding Department Administrator** to join our busy Head Office team in Jesmond.

This role is at the heart of our wedding operations, providing vital support to our sales, coordination, and management teams to ensure our couples receive an exceptional experience from enquiry to “I do.”

**Key Responsibilities**
- Deliver outstanding customer service when speaking with couples and suppliers.
- Prepare printing materials and tote bags for open days and evenings.
- Maintain stock levels for tote bags and internal events.
- Process wedding deposits in our booking systems.
- Create and issue booked wedding contracts.
- Support sales and coordination teams with chase calls and pre-Venue Show Round (VSR) calls
- Provide administrative support to the Management Team as required.
- Maintain and update HubSpot CRM system.
- Attend internal wedding events, including open days and evenings.

**Skills & Experience**
- Strong organisational skills with excellent attention to detail.
- Confident and professional communication skills, both verbal and written.
- Ability to multitask and manage workload in a fast-paced environment.
- Proficiency with Microsoft Office Suite; experience with HubSpot or other CRM systems is an advantage.
- Previous administrative experience, ideally within events, hospitality, or weddings, is desirable but not essential.

**Why Join Us?**
- Work within a passionate and creative team in the wedding industry.
- Be part of a company that delivers unforgettable experiences for its couples.
- Enjoy a varied role where no two days are the same.
- Competitive salary of £24,500 and benefits package.

**Schedule**
- Full-time: 5 days out of 7 including some evenings and weekends

**Job Types**: Full-time, Permanent

Pay: £24,500.00 per year

Work Location: In person



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