Senior L&d Co-ordinator

**The Role;** As part of the wider People and Culture function, the Senior Learning and Development Co-ordinator will support the alignment of the learning and development portfolio to support key objectives and initiatives to help meet the firm's strategic objectives.The Senior L&D Co-ordinator will aid in the provision of business skills, personal, leadership and management development courses/programmes, which are available to Partners, associates, business services staff and the practice support team globally. The Senior L&D Co-ordinator will be based in Newcastle and will report to the Newcastle based L&D Operations Team Leader.You will be working directly with colleagues in the London office, the Newcastle office and the EMEA, Australia, South Africa, Canadaand US regions. Key elements of the role include: - Consistently engaging in a teamwork approach to ensure successful execution of all of our programmes even when not directly working on said programme - Provide the L&D Leadership team and L&D Managers with in-session support for a variety of training delivery methods (in-person, hybrid and virtual) - Administer various psychometric assessments (Thomas International - PPA, OPP - MBTI, TKI and Hogan) including the subsequent production of assessment reports; monitoring usage; and requesting units as required - Maintain accurate electronic records e.g. logging client training in Interaction and logging internal training in the Learning Management System (LMS); and running reports as required - Work alongside the L&D Leadership team and L&D Managers to produce all training materials via, where relevant, our external document specialist - Work with PA and Project Support team to ensure that work received (for the programmes assigned to you) from our external document specialist is appropriately logged, scanned and saved in the document management system. Once complete, send the documentationto the London print room for execution and arranging for the materials to be delivered directly to the lead L&D Manager delivering the training in London - Maintain the drive for quality, continually checking and deploying the "4-eyes" process - Ensure global L&D materials are sent to the regionals electronically as and when required - As required, travel to the London office for on the day co-ordination of select L&D programmes (International Academies for Fee earners and International Academies for Business services) - For all other training programmes that Co-ordinators will not be present in the London office for, ensure there is consistent communication with the L&D Manager/PA and Project Support Team so they can assist where required - Co-ordinate the end to end organisation of all internal and external training for clients. Undertaking all of the administration: booking and logistics in advance of sessions delivered in a variety of formats (in-person, hybrid, and virtual) - Conduct service reviews with in-house facilities department to ensure that hospitality continues to meet course participants' expectations - Ensure that all relevant L&D systems and processes are updated on a continuous basis so that all L&D records are accurate and current for reporting purposes - Organise and lead post-course review meetings to discuss feedback with the Leadership Team/L&D Managers and make improvements as necessary - Prepare for and attend weekly catch-ups with the L&D Operations Team Leader **The Company;** My client is seeking a Senior L&D Co-ordinator to join their organisation; a global law firm with over 50 offices and 7,000 employees worldwide. Their clients come first and whilst they have a high performance culture and work hard as a team, in return they offer a range of competitive benefits including: - 25 days hols + Bank hols - Buy up to 5 days - GP Service - Bupa Healthcare - Pension - Flexible working **The Person;** As well as the relevant skills and experience, my client is looking for a Senior L&D Co-ordinator who is innovative, commercial and values the work that they do. - Strong Academics - 3+ years' experience, ideally within an L&D team in a professional services environment - Ability to operate in a friendly, client focused, professional and discrete manner at all times - Ability to deal with people at all levels within the organisation - Strong team player - Flexible and adaptable approach - Confident and fully competent with IT/use of Microsoft packages - Excellent written and verbal communication skills - Proactive and positive approach with a "can-do" attitude - Strong attention to detail; always striving for high quality and continuous improvement - Highly organised and effectively manages time & priorities - Ability to work effectively under pressure - Solution orientated and takes initiative - Experience and knowledge of L&D/LMS systems and best practice approaches - Strong Project Management experience - Demonstrates sound commercial awareness **Nigel Wright;