Accommodation Resourcing Administrator

Provides administrative support and coordination activities for accommodation function

**Job title**:
Accommodation Resourcing Administrator

**About the role**:
To ensure all College accommodation requirements are managed efficiently with all course, event and staff requirements being resourced in the most economical way, ensuring that accommodation utilisation is maximised where possible.

**What you’ll be doing**:

- Plan and manage accommodation resources to ensure business objectives are met in relevant business areas. Develop and deliver annual performance plans and KPIs in line with FSC strategic objectives.
- Monitor and report on performance against KPIs and objectives.
- Contribute to the longer term FSC strategic business planning by bringing forward commercially sound ideas and proposals.
- Work with other Managers and teams across the business to deliver on cross functional projects and to ensure own area is engaged with colleagues across the business.
- Liaise with other key teams including facilities management to plan resources, costs and overheads in line with budget, bring forward proposals to reduce costs and/or increase revenue.
- Manage and monitor budgets, take action to deal with any variances. Manage budget effectively and in line with Capita procedures and ensure value for money.
- To ensure that all courses, events and staff accommodation requirements are managed and resourced effectively.
- To ensure that all accommodation payments, for which you are responsible, are processed efficiently.
- To ensure that all associated catering requirements are provided for accommodation bookings.
- To manage all necessary off-site accommodation and associated transport requirements.
- To communicate with internal and external customers to ensure a consistently high standard of customer service with regards to all areas of service provision.
- To ensure that all courses are correctly administered and supported, providing clear and detailed information with reference to accommodation reservations.
- To provide first line support to customer’s administrative staff, dealing with their requirements quickly and efficiently.
- To deputise for the team leader as required, supporting team members and coordinating activities.
- Provide support to Managers/Budget Holders with accurate monthly financial information to support decision making.
- Partner with Managers to drive operational efficiency through solid understanding of overheads/expenses.

**What we need from you**:

- People management, communication and interpersonal skills.
- The ability to develop working relationships with a wide range of people.
- Creativity, drive and enthusiasm and a ‘can do’ attitude.
- Financial and commercial awareness.
- Project planning, decision making and organisational skills.
- Customer and client management skills.
- Good people and organisational skills.
- Excellent communication skills and general administrative experience and knowledge, to include financial management.
- Organised with strong time management.
- Ability to work under pressure and tight deadlines.
- Proactive and manages challenges in positive manner.
- Ability to identify challenges/issues and improve processes for efficiencies and accuracy.
- Competent in the use of Microsoft Office products.
- Attention to detail, highly organised and efficient approach to tasks.

**About Fire Service College**:
**What’s in it for you?**
- A competitive basic salary
- Free onsite gym membership
- Subsidized meals
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

**What we hope you’ll do next**:
**Location**:
Moreton In Marsh
,

United Kingdom

**Time Type**:
Full time

**Contract Type**:
Permanent