Technical Support Engineer

4 days ago

London, United Kingdom Mexa Solutions LTD Full time

Technical Support Engineer / Support Analyst - required for a rapidly growing Engineering company based in Central London. You will have a background as an IT Support Engineer, with experience as a 2nd line support.

Technical Support Engineer

London based (3 days / week), Home Based (2 days / week)

Start ASAP

Working for a leading engineering company

£37,000 - £42,000

Top priorities for this organisation: Career Progression, Staff Engagement and Technology.

THE ROLE:
This is a great opportunity for an ambitious IT Support Analyst / IT Support Engineer to join an established and expanding IT Support team in Central London (only a few minutes' walk from Bank station). You will be working with the UK Offices to provide bothhelp desk and server support, laying down the IT infrastructure for the growth of the UK Offices.

This role would suit an IT Support Analyst who has a background as an IT Support Technician / 2nd Line Support Engineer.

You'll be working in a proactive and results oriented environment installing and upgrading software, maintaining hardware, providing user account management, and maintaining the backup system.

In this IT Support Engineer role, full and ongoing certification and training support is provided along with the opportunity to grow your career as the business develops.

EXPERIENCE:
For this IT Support Engineer / IT Support Analyst role, you must have:

- Background as an IT Support Technician / 2nd Line Support Engineer
- Exposure to 3rd line support
- Experience with both BAU and project support
- Proficiency with MS Office
- Experience with Microsoft Windows Server, networking, Office 365 and Active Directory
- Smartphone hardware and software experience: iPhone, Android and Windows
- Experience using Microsoft Hyper-V
- Excellent communication skills in order to work with people across the business

SALARY:
£37,000 - £42,000 Basic + Excellent Benefits
BENEFITS:

- Private Medical Insurance
- Life Insurance
- Professional Development
- Employee Assistance Programme
- Flexible Working
- 25 days holiday + Bank Holidays

This Technical Support Analyst / Support Engineer role is a live and signed off vacancy and Mexa Solutions are an approved supplier for this organisation and benefit from a tier one supplier status.

This position would suit a Support Engineer / Support Analyst / Support Technician / 2nd Line Support / 2nd Line Engineer, who has strong experience of 2nd line support with Windows Server, networking, Office 365 and virtualisation (Hyper-V)

This Technical Support Engineer / Support Analyst position is looking to start ASAP, will be based in Central London, paying from £37,000 - £42,000 / annum (depending upon background and experience).

To be considered for this role, you must be eligible to live and work in the UK.

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