Technical Support Advisor

2 weeks ago


Southampton, United Kingdom The Work Shop Full time

**Technical Support Advisor - Southampton Outskirts - £22,500**

As a Technical Support Advisor, you will join a well established company, offering support of a technical nature, to customers on their purchased product.

**Duties for the Technical Support Advisor**:

- Identify and troubleshoot the technical issue and aim to resolve this with the customer
- Investigate customer’s problems, providing quality, accurate and factual replies; escalating customer queries as required
- Consistently maximise work output
- Continually improve knowledge of the technologies developed by my client
- Identify growing problems and bring these to the attention of a Team Manager
- Promoting clear communications between my client and its customers
- Propose knowledge support articles for all members of the team to use
- Experience of working in a customer focussed environment, preferably on inbound calls, or in a technical support function
- Excellent level of spoken and written English
- A good telephone manner with the ability to adapt your response to the technical level of the customer
- Qualified to GCSE level or equivalent.
- An interest in gadgets and technology are a definite advantage

The role for the Technical Support Advisor is a full time position, Monday-Friday 8:30am-5:30pm. The salary for the role is £22,500 with excellent company benefits.



  • Southampton, United Kingdom Pertemps Southampton Full time

    Customer Support Advisor Pertemps are currently recruiting for a Customer Support Advisor to join a manufacturing company based in Totton, Southampton. This is a full time, permanent position. - Improve work effort through an effective time and resources. - Investigate customer's problems. This will include providing quality, factual and accurate replies,...

  • HR Advisor

    2 weeks ago


    Southampton, United Kingdom PBS4 (Positive Behaviour Support) Full time

    **HR Advisor** **Location: Southampton ** **Hours Per Week: 37.5 hours per week** **Employment Type: Full Time** **Salary: £25,000 - £32,000 dependent upon experience** **About the role** We are looking for an experienced HR Advisor to join our rapidly growing organisation. You will predominantly be offering support to our social care teams in...


  • Southampton, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Southampton. We are professional, customer-centric and inclusive. Our work environment includes: - Growth opportunities - Regular social events - Relaxed atmosphere - Safe work environment Job Description: Clent Services Representative **Responsibilities**: - Resolve customer inquiries,...

  • Appointed Person

    1 week ago


    Southampton, United Kingdom HSB Technical Full time

    Position: Lifting Advisor Location: Southampton / Hythe Type: 6 - 12 months contract **Salary**: 45k - Pro Rata HSB Technical is currently looking for an experienced Lifting Advisor for a busy marine company based in Southampton Requirements & Responsibilities - Advising on all Lifting Operations across sites, also offering advise and support to the...


  • Southampton, United Kingdom Maritime and Coastguard Agency Full time

    **Details**: **Reference number**: - 290884**Salary**: - £26,780**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - MCA - UK Maritime Services - UK Maritime Services**Type of role**: - Administration / Corporate Support - Knowledge and Information Management - Operational Delivery - Planning - Policy - Project...


  • Southampton, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Southampton! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...


  • Southampton, United Kingdom Garmin (Europe) Ltd Full time

    **Do you love technology and learning about new consumer products?** **Product Support Roles - PERMANENT ROLE** **Hybrid Working from Home - Can work up to 2 days a week from home (after probation)** **SOUTHAMPTON** **£24000 - £25000 p.a. plus excellent benefits** Are you interested in gaming, gadgets, electronic devices? Or in Satellite Navigation...

  • Service Advisor

    7 days ago


    Southampton, United Kingdom Jago Consultants Ltd Full time

    Service Advisor - Southampton (Automotive / Motor Trade) I am working with a Main Car Dealership in Southampton who are currently looking for a Service Advisor to join their growing team. Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world-class customer service? About the...

  • Marine Advisor

    3 days ago


    Southampton, United Kingdom Easy Skill Full time

    Job Description – Marine Advisor (Offshore Wind)Purpose of the RoleAs a Marine Advisor, you will join the Offshore Wind Business Line within the Installation Method Department. You will collaborate closely with project teams and cross-functional departments—including Engineering, Procurement, HSE, Quality, and Planning—to provide expert maritime advice...

  • Service Advisor

    2 weeks ago


    Southampton, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £25,0000 + Bonus Location - Southampton Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop loading, whilst attending to...