Customer Service Practitioner Apprentice

2 weeks ago


South Shields, United Kingdom My Learning Skills Full time

**Customer service practitioner apprentice**:
**Overview**:
**K and A Pharmacy**:
South Shields, NE334RT

**£192.40**

****Per Week

**40.00 Hours**

Per Week

**Role and Responsibilities**:
**Job Title: Customer Service Practitioner Level 2 Apprentice**

**Hours: 40 Monday to Friday**

**Responsibilities**:
Providing excellent customer service.

Provide a standard of service that reflects the company corporate image.

Ensure customers are attended to with an efficient and courteous service.

First point of contact as a chemist counter assistant.

Respond quickly and efficiently to all enquiries.

General clerical duties.

Serving customers.

Cash handling and using till.

Serving and assisting customers.

Deal with deliveries and orders.

Stock Control and stocktaking.

Deal with enquiries in the shop and via the telephone.

Learning product lines.

Pricing of stock.

Upselling of products and services.

Estimating, pricing and follow up of quotes.

Tidying and keeping shop and work areas clean.**Required Skills**:
Lives within the local area

Excellent communication skills

Good telephone manner

Professional and confident when dealing with customers

Good knowledge of IT systems

Ability to follow procedures

Able to work as part of a team, and on own**Required Qualifications**:
Maths, English and ICT, GCSE Grade 4-9 or equivalent.

**Training**:
Maths and English to Level 2 required, if not already achieved. The Level 2 maths and English to Level 2 - test to be taken - please note the apprentice will need to study to be capable of passing the level 2 and cannot simply be entered for it without proof of readiness to take test.

Ongoing assessment by the employer and provider - for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence

Knowledge, Skills and Behaviour in relation to: customer service principles and practices, business principles, customer communication and health and safety.

Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include a showcase portfolio, a practical observation and professional discussion**Prospects**:
**Get in touch**:
If you can’t see what you are looking for, or would like to speak to one of our staff about your course, please fill in the form below and we’ll be in touch soon. Or if you need to speak to someone urgently, call us on 0191 433 8646

**Get A Copy Of Our Prospectus**:
Terms and Conditions

Privacy Policy

Cookies

Accessibility

Contact Us



  • South Shields, United Kingdom My Learning Skills Full time

    **Customer service practitioner**: **Overview**: This is the PERFECT position for someone who wants to work with animals (especially dogs!), fully confident and no allergies to animals. This is a customer service apprenticeship, with a VERY exciting twist! **Pets 2 Impress Ltd**: South Shields, NE335BD **£144.30** ****Per Week **30.00 Hours** Per...


  • South Tyneside, United Kingdom My Learning Skills Full time

    **Customer Service Practitioner Level 2 Apprentice**: **Mayfield Medical Group**: - 37.5 hours per week **Working week**:37.5 per week (Monday to Friday 8:30-6pm with one half day a week - TBC whether this is AM or PM half day). Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient...


  • North Shields, United Kingdom Specsavers Full time

    **Job Role: Customer Service Apprenticeship** **Location: North Shields, Tyne And Wear** **Working hours: Full time - 40 hours (to include some weekend working)** **Weekly: £240.00** Become an Apprentice in our store and you’ll have everything you need to truly realise your potential - from experience in a full-time role to an industry-recognised...


  • South Tyneside, United Kingdom My Learning Skills Full time

    **Mayfield Medical Group**: £12,313.60 - 37.5 hours per week **Working week**:Monday-Friday Mayfield Medical Group are proud to announce an exciting opportunity for a keen and motivated individual to become a vital part of their reception team! As a Medical Receptionist, you will be the first point of contact for patients, playing a crucial role in...


  • South Shields, United Kingdom Lookers Motor Group Limited Full time

    Overview: Lookers are proud to present our freshly valeted Apprenticeship Programme ‘Ignition’ You’ve heard it here first you won’t want to miss this one! Are you aged 16 or over and looking to kick-start your career firmly within the automotive industry? Have you recently left school and are ready to gets hands on with one of the top three motor...


  • South Shields, United Kingdom Woodspeen Training Full time

    We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service. **Working week** 40 hours Monday to Friday...


  • North Shields, United Kingdom YMCA North Tyneside Full time

    A community-focused organization in North Shields is seeking an Apprentice Nursery Practitioner. This role offers an opportunity to work in a supportive environment where children receive a safe, caring, and stimulating educational setting. Candidates should be committed to fostering children's growth and understanding EYFS principles. The position offers...


  • South Shields, United Kingdom QA Ltd Full time

    **Who you’ll be working for**: Techforce Services are one of South Tyneside’s leading IT service providers. Although most of our clients are based in Tyneside & Wearside, organisations throughout the North-East benefit from our local services and we have customers around the UK where we have implemented the IT system and support remotely on an ongoing...

  • Qhse Apprentice

    5 days ago


    South Shields, United Kingdom British Engines Full time

    Reporting to the Quality Manager, the QHSE apprentice will work as part of a team to provide technical support and expertise for all areas of the engineering and manufacturing function. This will include communications software, test, analysis tools, measurement, off line programming, process control, performance and continuous improvement solutions, as well...


  • South Shields, United Kingdom My Learning Skills Full time

    **Business Administrator Apprentice**: Business Administration Level 3 - 15 months **Overview**: **All Temps**: Unit 117 South Shields Business Works, NE33 1RF **£198.00** ****Per Week **37.5 Hours** Per Week **Role and Responsibilities**: Taking telephone calls and passing info initially to the relevant person, you will be handling the calls and...