Customer Service Practitioner Level 2 Apprentice

2 weeks ago

South Tyneside, United Kingdom My Learning Skills Full time

**Mayfield Medical Group**:
£12,313.60 - 37.5 hours per week

**Working week**:Monday-Friday

Mayfield Medical Group are proud to announce an exciting opportunity for a keen and motivated individual to become a vital part of their reception team As a Medical Receptionist, you will be the first point of contact for patients, playing a crucial role in ensuring their experience with Mayfield Medical Group, is positive and welcoming.

**Role and responsibilities**:

- Meet and greet patients / visitors face to face and via telephone.
- Book patients in on arrival and organise appointments electronically.
- Signpost patients to relevant services.
- Receive telephone calls, diverting them to the relevant person.
- Take and record messages in the relevant book for all staff including attached staff.
- Choose and book referrals.
- Sign patients up to online access services.
- Process temporary residents, new patients etc.
- Record home visits, extracting patient information from the computer for the GP’s.
- Read code all relevant information.
- Issue repeat prescriptions electronically and manually, updating the patient’s record.
- Stamp and distribute incoming mail.
- Accept cash for reports, sick notes etc issue receipts and record incoming cash against the serial number.
- Opening and locking the building.
- Ensure the building is secure at all times and that every evening all windows and doors are locked and checked.
- Replenish stocks in GP’s rooms.
- General housekeeping duties.

**Required Skills**:

- Proficient in software packages such as Microsoft Word, PowerPoint, Excel
- Communication skills
- Teamwork
- Uses own initiative

**Training and support**:
Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Customer Service Practitioner Level 2Apprenticeship qualification

Customer Service Practitioner Level 2

  • Customer Service Practitioner

    2 weeks ago

    South Tyneside, United Kingdom My Learning Skills Full time

    **Customer Service Practitioner Level 2 Apprentice**: **Mayfield Medical Group**: - 37.5 hours per week **Working week**:37.5 per week (Monday to Friday 8:30-6pm with one half day a week - TBC whether this is AM or PM half day). Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient...

  • Customer Service Practitioner Apprentice

    2 weeks ago

    South Shields, United Kingdom My Learning Skills Full time

    **Customer service practitioner apprentice**: **Overview**: **K and A Pharmacy**: South Shields, NE334RT **£192.40** ****Per Week **40.00 Hours** Per Week **Role and Responsibilities**: **Job Title: Customer Service Practitioner Level 2 Apprentice** **Hours: 40 Monday to Friday** **Responsibilities**: Providing excellent customer service. Provide...

  • Customer Service Practitioner

    2 weeks ago

    South Shields, United Kingdom My Learning Skills Full time

    **Customer service practitioner**: **Overview**: This is the PERFECT position for someone who wants to work with animals (especially dogs!), fully confident and no allergies to animals. This is a customer service apprenticeship, with a VERY exciting twist! **Pets 2 Impress Ltd**: South Shields, NE335BD **£144.30** ****Per Week **30.00 Hours** Per...

  • HR Assistant

    7 days ago

    South Tyneside, United Kingdom South Tyneside Council Full time

    **Job Summary**: Contract Type: Fixed Term Working Pattern: Full time Advert Start Date: 09/09/2024 Advert End Date: 23/09/2024 12:00 **Salary**: £7.68 per hour Hours per week: 37 Job Category: Apprenticeships Vacancy ID: 269491 Employment Location: Hawthorne, Jarrow Post Number: BR06724 Number of posts: 1 Closing date: 23 Sep **Further...

  • Apprentice Nursery Practitioner

    3 days ago

    Cobham, South East, KTHU, United Kingdom Inspiro Learning Full time £16,931 - £17,950 per year

    What will you be doing day to day?As an Apprentice Nursery Practitioner, you will have the opportunity to rotate around the nursery rooms, gaining hands-on experience in all areas of our nurseries.This, coupled with your apprentice training in Early Years, will equip you with all the skills, experience and qualification to apply to progress into a qualified...

  • Apprentice Nursery Practitioner

    2 weeks ago

    Guildford, South East, GU BX, United Kingdom Inspiro Learning Full time £16,931 - £17,950 per year

    What will you be doing day to day?As an Apprentice Nursery Practitioner, you will have the opportunity to rotate around the nursery rooms, gaining hands-on experience in all areas of our nurseries.This, coupled with your apprentice training in Early Years, will equip you with all the skills, experience and qualification to apply to progress into a qualified...

  • Public Health Intelligence Apprentice

    7 days ago

    North Tyneside, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Psychology, Geography, Economics, Accounting) undergraduate degree with Research Methods and/or Statistics modules and an undergraduate dissertation that included a research data analysis component. Level 4 or higher qualification in STEM or a related field that includes substantial mathematical content (e.g., Higher National Certificate/Diploma in...

  • Apprentice Nursery Practitioner

    1 day ago

    Leatherhead, South East, KT FJ, United Kingdom Inspiro Learning Full time £16,500 - £17,950 per year

    What will you be doing day to day? As an Apprentice Nursery practitioner, you will have the opportunity to rotate around the nursery rooms and Forest School, gaining hands-on experience in all areas of our nurseries.This, coupled with your apprentice training in Early Years, will equip you with all the skills, experience and qualification to apply to...

  • Business Administration Apprentice

    5 days ago

    South Tyneside, United Kingdom South Tyneside Council Full time

    **Job Summary**: Contract Type: Fixed Term Working Pattern: Full time - term time Advert Start Date: 22/05/2025 Advert End Date: 20/06/2025 12:00 **Salary**: £8.22 per hour (1st year only and then age related) Hours per week: 37 Job Category: Apprenticeships Vacancy ID: 280949 Employment Location: Toner Avenue Primary School Post...

  • Apprentice Nursery Practitioner

    6 days ago

    Hove, South East, BN JA, United Kingdom Inspiro Learning Full time £15,000 - £20,000 per year

    Are you passionate about working with children and eager to start a career in early years education? At Hopscotch Children's Nurseries, we're more than just a nursery – we're a family of passionate educators, dreamers, and adventurers. We're looking for a dedicated and enthusiastic Apprentice Nursery Practitioner to join our teamWhy Choose Hopscotch for...