Customer Service Advisor
2 days ago
**Customer Service Advisor needed in Stoke on Trent at £11.50ph **PAYE - Reference:5225206**
- To provide an efficient and effective telephone and face to face service specified for the Corporate Contact Centre and one-stop shop service.
- To provide an efficient, effective, empathetic and responsive service to the public and a commitment to customer care and service
- Responsible for taking payments via all channels, including responsibility for daily balancing, making repayment arrangements, handling cash/cheque payments where appropriate, in compliance with all audit requirements
- To operate all relevant computer and support systems (e.g. Customer Relationship Management system, Advanced Telephony Technology and alarms) in order to support and process the customer enquiry.
- To be responsible for answering specific and general enquiries and giving advice to members of the public, other departments and outside agencies who contact the council on a basis of resolution at the first point of contact where appropriate or the detailed transfer of unresolved enquiries.
**This is a Full time role on a temporary contract basis**
**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
-
Customer Service Advisor
2 weeks ago
Stoke-on-Trent, United Kingdom Pertemps Stoke Full time**Customer Service Advisor** Pertemps Stoke are delighted to be recruiting for motivated Customer Service Advisors for our prestigious client based in Stoke on Trent. Firmly established as one of the nation's favourite manufacturers and suppliers of composite doors, an exciting opportunityhas arisen for experienced customer service advisors to join an...
-
Customer Service Advisor
2 weeks ago
Stoke-on-Trent, United Kingdom Pertemps Stoke Full time**Customer Service Advisor** Pertemps Stoke are currently recruiting for a customer service advisor for our prestige client based in ST3. **Main duties of the Customer Service Advisor;**: - Liaising with all departments - Chasing/Progressing customer orders - Building and maintaining good relationships with customers - Use of in-house computer...
-
Customer Service Advisor
1 week ago
Stoke-on-Trent, United Kingdom Blue Arrow Full timeAre you looking for a new career and would like to showcase your outstanding Customer Service skills? If yes, they are looking to recruit a **Customer Service Advisor** to join their well-established team in Stoke on Trent on a **full-time permanent basis.** **_Please note the below role will be based on-site so you would need to live in Stoke or the...
-
Customer Service Advisor
6 days ago
Stoke-on-Trent, United Kingdom The Snow Group, Ltd. Full timeCustomer Service Advisor Salary: 26k per annum The role of the Customer Service Advisor is to assist in all customer service functions for a customer before and after they purchase products. Customer Service includes troubleshooting complaints and issues, offering product suggestions, and responding to general queries. Responsibilities Answer incoming phone...
-
Customer Service Advisor
1 week ago
Stoke-on-Trent, United Kingdom Response Logistics Direct Response UK Ltd Full timeDue to ongoing expansion and a thirst for growth we are looking for customer service advisor for our site based in ST1. At Response Logistics we have a tech-focused approach for our purpose of moving freight efficiently throughout the UK & Ireland. We are looking for customer service advisors to ensure the communication of the final leg of our delivery...
-
Customer Service Advisor
1 week ago
Stoke-on-Trent, United Kingdom FreeSpirits Full timeCustomer Service Advisor Are you an experienced Customer Service professional with a background in manufacturing? Do you thrive in a fast‑paced environment and enjoy building strong relationships? We’re looking for a Customer Service Advisor to join our team and deliver exceptional support to customers before and after their purchase. This role involves...
-
Customer Service Advisor
4 days ago
Stoke-on-Trent, United Kingdom Stirland Associates Full timeCustomer Service Advisor - Permanent Alternating shifts: Monday to Friday - 8am - 430pm and 1030am - 7pm with two Saturdays per month 9am - 5pm (Time of in the week) Shifts are set a minimum of 1 month in advance. Introduction of the company: Stirland Associates are recruiting on behalf of a one of the UK's leading independant national provider of home and...
-
Hybrid Customer Service Advisor
6 days ago
Stoke-on-Trent, United Kingdom Pertemps Stoke Full time**Customer Service Advisor** Pertemps Stoke are recruiting an experienced customer service advisor to support our client based at Festival Park, ST1. This is a Hybrid role, so may be a possibility of home working for a couple of days a week once training is complete and skills allow. **As a Customer service advisor, your main duties will be**: - Ensuring...
-
Customer Service Advisor
2 weeks ago
Stoke-on-Trent, United Kingdom Proactive Personnel Ltd Full time**Are you an experienced Customer Service Advisor? Are you looking for a well-established company where you can progress and build yourself a career? If so, click APPLY today.** **What's in it for you**: - £23,000 - £26,000 - Sociable working hours Monday - Friday 9:00 - 5:00 - Onsite parking - Working in a successful team **What you'll be doing**: -...
-
Customer Service Advisor
1 week ago
Stoke-on-Trent, United Kingdom bet365 Full timeAs a positive, confident and enthusiastic Customer Service Advisor you will have the desire to help, guide and assist our customers with their account queries and complaints. Sport and betting knowledge is not essential as our comprehensive training plan assists with your development, ensuring you reach your full potential to succeed in your bet365 career....