Hybrid Customer Service Advisor

3 days ago


StokeonTrent, United Kingdom Pertemps Stoke Full time

**Customer Service Advisor**
Pertemps Stoke are recruiting an experienced customer service advisor to support our client based at Festival Park, ST1.
This is a Hybrid role, so may be a possibility of home working for a couple of days a week once training is complete and skills allow.
**As a Customer service advisor, your main duties will be**:

- Ensuring all customer queries are dealt with in a timely and professional manner.
- Ensuring current information is given.
- Updating inhouse databases and CRM systems.
- Problem solving.

**Skills required as a Customer service advisor**:

- A customer service background is desirable.
- A team player with the ability to work alone when required.
- Must be able to multi-task.
- Reliability.
- Must be computer literate.
- A passion for problem solving.

**Benefits of this Customer service advisor position**:

- Working with a reputable and respectable organisation.
- Training and Support will be provided
- On site parking
- Friendly environment
- Hybrid role

**Job Details of this Customer service advisor role**:

- Rate of pay is £11.15PH
- Location: Festival Park ST1
- 5 Days worked between Monday and Saturday
- 37.5 Hours per week
- Monday - Friday 8:00-18:30
- Saturday 9:00-17:00



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