Tea Room Supervisor, Ballycultra Tea Rooms

1 day ago

Holywood, United Kingdom Craft Event Co Full time

**WE HAVE AN EXCITING OPPORTUNITY FOR A TEA ROOM SUPERVISOR TO JOIN OUR TEAM AT BALLYCULTRA TEA ROOMS.**

**The role**:

- To assist as directed with all aspects of preparation and presentation to the Company's standards
- To provide an efficient and friendly service to customers in all areas of the catering department
- To ensure that food is presented and served in a clean, hygienic environment
- To assist at service times by serving the customer at the counter as directed, to the Company's standard
- To complete all necessary sales controls and documentation for each service
- To communicate well with customers and demonstrate a helpful attitude at all times
- To undertake all aspects in cleaning equipment to the Company’s standard according to the cleaning rota or as directed
- To ensure tables and accompaniments are kept as clean as is reasonably practicable and adequately stocked during service times and relay as required
- Check deliveries and temperatures on delivery, also record food temperatures during service temperatures
- Operate till during service periods
- To fulfill any reasonable management request
- To attend/receive any job-related training as required

**Additional Ad-hoc Duties**:

- To assist at any special functions, some of which may occur outside working hours
- To report any customer complaints or compliments and take some remedial action if at all possible
- To report immediately any incidents of accident, fire, theft, loss, damage, unfit food, or other irregularities and take such action as may be appropriate or possible
- To attend meetings and training courses as may be necessary
- To provide cover in other areas during periods of holidays and sickness

**The Person**:

- Good communications skills
- Previous food handling experience
- Ability to adhere to all health & safety practices
- Strong customer service skills
- High level performer
- High levels of personal hygiene and appearance
- The rewards:

- Paid Holiday
- Company Pension Scheme
- Staff Wellbeing and Employee Assistance Program
- Staff discount portal
- Training & Development
- Uniform Provided
- Free Parking
- Free Meals on Shift
- Free Coffee/Tea

RF-702/22/08

Relevant security clearance required before commencement in role

**Salary**: From £11.50 per hour

**Benefits**:

- Discounted or free food
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Holywood: reliably commute or plan to relocate before starting work (required)

Reference ID: RF-702/22/08

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