Front of House Supervisor

4 days ago

Holywood, United Kingdom Craft Event Co Full time

The Craft Event Co has an exciting opportunity for a Front of House Supervisor at Ballycultra Tearooms, Holywood.

**Working hours**:

- 37.5 Hours per Week
- 5 out of 6 Days per Week
- 9am - 5pm

**Rewards**:

- 28 days’ paid holidays (pro rata)
- Voluntary Private Healthcare Scheme - Paid through Salary
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Benefit Communication Portal with a range of additional free benefits & discounts for goods/services
- Financial Education/Financial wellbeing advisory service
- Training & Development
- Uniform Provided
- Mondays Off
- Company Events

**The Role**:

- Ensuring the service achieves maximum efficiency, always achieving a high standard of customer satisfaction.
- Responsibility for all aspects of the service and team whilst on shift
- Working with the site manager to review and plan for service.
- Ensuring all bookwork is completed within agreed timescales and, company requirements.
- Provide exceptional customer service to all customers
- Implementing staff training as required per company procedures
- Ensuring all HACCP, Food Safety and Health & Safety Legislation requirements are always adhered to.

**The person**:

- Excellent communication, organisational, and time management skills.
- Previous experience working in a hospitality supervisory role
- Ability to work in a fast-paced environment, deal with issues as they arise, and contribute in all areas of service
- The ability to prioritise and have an eye for detail
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity
- To ensure a safe environment

**Salary**: £12.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Employee discount
- Health & wellbeing programme

Schedule:

- Weekend availability

Ability to commute/relocate:

- Holywood, BT18 0EU: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising experience: 1 year (required)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (required)
- Customer service: 1 year (required)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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