Customer Service Advisor

5 days ago


Norwich, United Kingdom South Norfolk Council Full time

**Would like to be part of the team at Long Stratton Leisure Centre?**:**What you could be part of**:
Working for South Norfolk and Broadland District Council, you will be part of an organisation which is proud to deliver a high-quality service focussed on the needs of our customers. We need strong teams to achieve this, and our success is a reflection of our people - so being a great organisation depends on us having great people.

**What you'll be doing**:

- Confidently maintaining a high standard of customer service with all those that visit our centre, and providing first point of contact resolution for all transactional membership and usage enquiries
- Assisting with tours for prospective members and selling memberships
- Preparing and serving food and drinks in our café area
- Assisting in the delivery of events and hospitality across the centre.

**You will have**:

- NVQ level 2 in customer care or equivalent experience in a customer-facing environment
- Excellent customer service skills, including the ability to communicate clearly and professionally
- Good attention to detail and strong IT skills.

**What’s in it for you**:
In return for your hard work and dedication, you can look forward a wealth of benefits, including; a generous pension scheme, 25 days holiday (pro-rata for part time employees), staff development opportunities, free car parking, and Sodexo benefits scheme.

For more information please view the Role Profile; if you have any further questions please contact Lewis Jackson or Madi Burley on 01508 531444.



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