Service Desk Team Leader

Are you Fluent in German? Have you Service Desk Team Leader experience? Are you commutable to Reading or Hemel Hempstead? (Hybrid working) This a fantastic opportunity to join a superb organisation at the forefront of technology **Main Role** To provide day to day supervision and support of the Level 1 Incident Operator, Partner Support, Customer Care...

Offered Salary & Benefits Basic salary range is between £30,000-£35,000. Plus shift allowance, Pension and Life assurance. Working hours are 4 days on and 4 days off - Hours are 07:00 - 19:00 Daily Duties: Firstly, leading the Shift Team's performance, productivity, utilisation, and workloads, ensuring contractual service levels are achieved. Secondly,...

JD for the role:Essential Duties and ResponsibilitiesWork as part of the Shift system on the IT Service DeskReceives and handles requests for service, following agreed procedures.1st line support: troubleshooting of IT related problemsPromptly allocates calls as appropriate.Logs incidents and service requests and maintains relevant records:Identifies and...

** Service Desk Analyst Our client is urgently looking for a Service Desk Analyst to join their team based near Reading, on a permanent basis. You will work a hybrid working model, with 4 days required on-site per week. You will be rewarded with a good salary as well as a brilliant benefits package including annual leave, pension scheme, 1 day WFH each...

**Service Desk Analyst (Onsite)** My highly established, Reading based client is urgently recruiting for a 1st Line Support Engineer to provide technical support on the Service Desk on an initial 2 month contract with possibility of extension. **Service Desk Analyst (Onsite)** Please note this role does fall inside of IR35.

Cloud Service Desk Specialist - NO SPONSORSHIP AVAILABLE Our client, a leading technology organisation is seeking an experienced Service Desk (Cloud) Specialist to join its onsite support team. Responsibilities Provide 2nd/3rd line support via telephone and email Troubleshoot incidents and manage full ticket lifecycle Escalate complex issues to third-party...

Cloud Service Desk Specialist - NO SPONSORSHIP AVAILABLEOur client, a leading technology organisation is seeking an experienced Service Desk (Cloud) Specialist to join its onsite support team.ResponsibilitiesProvide 2nd/3rd line support via telephone and emailTroubleshoot incidents and manage full ticket lifecycleEscalate complex issues to third-party...

The post holder will effectively operate the Service Desk and progress the service requests for Royal Berkshire Foundation Trust (RBFT) Estates Department. The post holder will monitor the service provider performance through KPIs and SLAs. The post holder will be working to procedures, processes and standards set by the Service Desk and Building Manager and...

Service Desk Analyst Join to apply for the Service Desk Analyst role at R3vamp. About the Role We are working with a rapidly growing organisation based in Reading who are looking for an experienced and customer-focused Cloud Service Desk Specialist to join their established technical support team. This role is the first point of contact for all cloud and...

**Service Desk Analyst** **Job type**: Permanent **Location**: Reading **Salary**:Up to £31,000 **Workplace type**: Office Based Our client is an established software company and they're looking to add a Service Desk Analyst to their team on a permanent basis in Reading. **Primary Responsibilities**: - Deployment and recovery of desktops and laptops...