Customer Service

1 week ago


Pudsey, United Kingdom Leeds Junk & Rubbish Removal Full time

**Customer Service / Bookings Clerk**

**This is a FULL TIME role MONDAY - FRIDAY 8.30am - 5.00pm (**OccasionalSaturdays**)**

**Based in PUDSEY LS28**

About Us

Leeds Junk & Rubbish is a growing, friendly, and fast-paced business based near Pudsey, and we’re looking for a proactive and reliable team member to join our Leeds Junk & Rubbish team as a Customer Service Coordinator & Bookings Clerk.

This is a key role in our team, where you’ll take real responsibility and grow alongside the business. You’ll need to be mature, organised, and switched on—but also fun, personable, and a real team player.

Role Overview

What You’ll Be Doing:

- Entering and managing jobs using our internal system
- Providing quotes
- Making customer satisfaction callbacks

What We’re Looking For:

- Excellent English and communication skills
- Friendly and confident phone manner
- Excellent organisational and multitasking abilities
- Creative approach to problem-solving and process improvement
- Dependable and hardworking with a strong team spirit
- Willing to learn, grow, and take on new responsibilities
- Able to work to deadlines and KPIs
- Previous experience in a fast-paced customer service role

*

What We Offer
- 20 days annual leave plus statutory bank holidays
- Bonus Structure
- Opportunity for professional growth within a fast-growing company
- Comprehensive training and ongoing support
- Onsite parking
- Company team events

BDCS

**Job Types**: Full-time, Permanent

Pay: £24,500.00 per year

**Benefits**:

- Employee discount
- Free parking
- On-site parking
- Profit sharing

**Education**:

- GCSE or equivalent (required)

**Experience**:

- customer service: 2 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: BDCS - Junk



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