Customer Service Representative
3 days ago
We are looking for a number of customer service advisors for our logistics client based in Slough.
We have both full and part time roles available.
These roles are permanent and you will be working directly for our client and not through the agency.
The role involves;
- Empathise with and prioritise customer needs, and communicate with stakeholders to resolve customer issues
- Build relationships and liaise every day with the Logistics team in the station to help get the best outcome for our customers
- Make quick and effective decisions on behalf of the customer
- Monitor customer deliveries in real-time for delivery success
Band2
**Job Types**: Full-time, Part-time
Pay: £13.00-£14.00 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Monday to Friday
- No weekends
- Overtime
- Weekend availability
Work Location: In person
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