Customer Service Representative
3 days ago
**Job Summary**:
Timings are Tuesdays, Wednesday and Friday 8 hours each day
**Responsibilities**:
- Engage in active listening to understand customer needs
- Utilise telemarketing software, including CRM, to track calls and update customer information
- Meet sales targets and KPIs set by the company
- Provide after-sale support through the Customer Service Team
**Skills**:
- Proven experience in telemarketing or sales
- Excellent communication skills in English
- Proficiency in using telemarketing CRM software
- Strong negotiation and persuasion abilities
**Benefits**:
- Competitive salary based on experience
- Opportunities for career growth and development
**Requirements**:
- Previous experience in telemarketing or sales is essential
- Fluency in English is required
- Proficiency in using telemarketing CRM software
- Strong interpersonal skills to effectively communicate with customers
**Job Types**: Part-time, Permanent
Pay: £12,000.00-£13,000.00 per year
Expected hours: 20 - 40 per week
Additional pay:
- Loyalty bonus
- Performance bonus
**Benefits**:
- Employee discount
- Free parking
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
Work Location: In person
Reference ID: CSR
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