Bank Medical Receptionist

1 week ago


Cradley Heath, United Kingdom Wychbury Medical Group Full time

Wychbury Medical Group currently has a vacancy for a Bank Medical Receptionist to provide cover for our busy reception team. You will work primarily at our Cradley Road Surgery but may also cover at our other two sites - Wychbury Medical Practice and Chapel House Surgery.

You will be offered shifts within our opening hours of 7am to 8pm Monday to Friday, therefore full flexibility is essential.

Applicants must have experience of working in either a busy reception or call centre environment. You will greet patients on entry to the practice and provide a point of communication between patients, doctors and other medical staff.

Duties will involve:

- Answering telephone calls, booking appointments and taking messages as required
- Dealing with all patient/visitor enquiries
- Using appointment systems to book appointments and recalls
- Explaining practice arrangements to new and temporary patients
- Retrieving and accurately filing away medical records
- Ensuring consulting rooms and waiting areas are prepared and kept tidy each day
- Maintaining strict confidentiality at all times

Skills/abilities required:

- Excellent customer service skills
- Good standard of general education
- Strong communication skills both oral and written
- I.T. Literate
- Excellent organisation skills
- Flexible and adaptable
- Well motivated
- Previous work experience in a similar environment would be desirable

In return we offer a competitive salary, 27 days annual leave (pro-rata) plus bank holidays, free parking, the opportunity to join the NHS pension scheme and ongoing training and development.

A DBS check will be requested for the successful applicant.

**Job Types**: Full-time, Part-time

**Salary**: £9.60 per hour

**Job Types**: Full-time, Part-time, Zero hours contract

**Salary**: £9.60 per hour

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday



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