Receptionist/Administrator
2 weeks ago
Job summary We are looking for x 2 Part time roles 18.5 hours per week. Previous experience of working in a GP Practice is essential and ability to work from 7:45am to 6:45pm on a shift pattern. Main duties of the job As a member of our reception team you will be expected to assist patients and members of the public at the reception desk. You will deal with a variety of incoming calls, acrrux, and emails. There will also be administrative tasks to be completed. About us Haden Vale Medical Practice is a General Practice located on the borders of Black Country. There are x 3 GP Partners, x 2 salaried GPS, a Practice Nurse, X 2 HCAs and a full complement of admin staff. We are a dynamic and friendly team already experienced at working together to deliver excellent care of our patients. We form part of Citrus PCN, we are also a GP teaching practice as well as teaching university students. Details Date posted: 24 November 2025 Pay scheme: Other Salary: Depending on experience Contract: Permanent Working pattern: Part-time Reference number: A2149-25-0008 Job location: 50 Barrs Road, Cradley Heath, West Midlands, B64 7HG Job responsibilities Manage incoming calls Arrange appointments for patients Greet patients and other members of the public Deal with general enquiries Process repeat medication requests Handle emails Summarise medical records Any other administrative duties as needed Person Specification Experience – Essential Previous experience of working in GP surgery Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Ability to work as a team member and autonomously Good interpersonal skills Ability to follow policy and procedure Desirable Systmone user skills Qualifications Essential Educated to GCSE level or equivalent Desirable GCSE Mathematics & English (C or above) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Haden Vale Medical Practice 50 Barrs Road, Cradley Heath, West Midlands, B64 7HG Employer website: https://www.hadenvalemedicalpractice.org #J-18808-Ljbffr
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