Medical Receptionist
4 days ago
We are looking for a motivated person to join our busy and friendly reception team at the Eden Surgeries.
In this essential front-line role at the Eden Surgeries, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed.
The purpose of the role is to:
Project a positive and friendly image to patients and other visitors, either in person or via the telephone and deal with queries in a professional, courteous and efficient way.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agenciesWe are looking for a receptionist to join our busy practice team and help make a positive impact on our local community.
- Ideally previous medical / healthcare receptionist experience
- You will have excellent communication skills with a clear and polite telephone manner.
- You will work in a polite, confidential and discreet manner, respecting patients at all times.
- You will have experience of working with the general public, being sensitive and empathic in distressing situations.
- You will be confident to work as part of a team and be able to think on your feet independently.
- Strong IT and administration skills.
Some flexibility is required as you will sometimes need to work additional/alternative hours to cover for colleagues.
**Disclosure and Barring Service Check**
**Job Type**: Part-time
Pay: £11.45-£11.50 per hour
Expected hours: No less than 16 per week
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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