Dio - Ministry of Defence Guard Service - Security

**Details**:
**Reference number**:

- 234165**Salary**:

- £24,181- + substantial pension & benefits**Grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- MOD - Defence Infrastructure Organisation - Ministry of Defence Guard Service**Type of role**:

- Defence Operations
- Security**Working pattern**:

- Full-time**Number of posts**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- HMNB Hampshire, Portsmouth PO1 3LUAbout the job

**Summary**:

- Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.**Job description**:
**The Challenge***

Do you want to join the Governments Security team of the year, and be part of our Gold Standard security service?

Our uniformed Security Officers are a visual reassurance to our clients, the public and the authorities. As a Security Officer Supervisor, you will be responsible for the protection of premises and providing a safe and secure environment for all visitors, staff and stakeholders as well as ensuring the safety of buildings and equipment. You will ensure that assigned tasks are completed in a professional and timely manner and meet relevant MOD / MGS, and Establishment’s policies and processes.

We are also passionate about staff development - there is a team dedicated to Learning and Development, providing the skills and knowledge which are vital to deliver fantastic Customer Service All Security Supervisors will undertake relevant MGS Training including the Supervisors Course and Level 2 Supervising Staff Safely.

Our modern and professional approach has been recognised as we hold the National Security Inspectorate Gold Standard, Customer Service Excellence accreditation and the Committed to Equality Gold standard. We are passionate about delivering a phenomenal service for our customers and workforce.

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide unarmed guarding services at over 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and Her Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The MGS plays a vital role supporting the Defence Mission and works closely with its security partners

The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 operational and support staff. The MGS is managed by a Head Office team, dispersed strategically around the country.

MGS officers are very often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on a customer-focused culture, working to DIO’s Values as well as our own core values of honesty, integrity, professionalism and efficiency.

We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world: in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.

You can view our YouTube video to see more about our work

**Travel Requirements**

Where close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis.

**Desirable Skills & Experience**

A background, qualification or demonstrable interest in the delivery of site security and/or customer service will be an advantage

**Responsibilities**:
**Main Responsibilities**
- Supervise all Security Officers on shift at the Unit, deploying them to cover tasks as laid out in Assignment Instructions and in accordance with the Joint Business Agreement/GSSOR
- Supervise Security Officers to protect people, property, information, and assets from damage, destruction, or unauthorised removal from the Unit.
- Operate security systems in line with standard operating procedures
- Align assigned team(s) of Security Officers to protect property or information against compromise, destruction, or damage, maintaining integrity of performance through effective management, encouraging a positive and inclusive working environment, addressing concerns in a timely and sensitive manner
- Where required, cover CSO5 Guarding tasks including providing meal break relief.
- Daily Supervision and admin of the Roster, as delegated by the OM, managing the administration of abstractions and keeping the OM appraised on any issues with the rosters or general operations at the Unit.
- If located within a reasonable travelling distance of other MGS Units then the Supervisor will visit these Units at a frequency agreed with the Operations Manager to provide Supervisory support and visit Staff and customers accordingly.
- Writing reports on breaches of security or defects and maintaining daily logs
- Referral of complaints
- Supervising and operating and monitoring of security systems; CCTV and alarms etc
- Operating