Operations Assistant

2 days ago

Brighton, United Kingdom Balmonds Skincare Ltd Full time

Balmonds Skincare Ltd is a Brighton based natural skincare company specialising in gentle, effective skincare for people with dry, itchy or allergy-prone skin. We make and pack all of our products in our little factory by the sea and are looking for someone awesome to join the operations team.

Have you got experience working in a kitchen environment? Or a production facility? Or just love the idea of working with lovely natural ingredients to make life changing skincare?

Balmonds is a super rewarding brand to work for; our brand ethos is to help people to feel comfortable in their own skin and we regularly hear of the life changing effects of our products for those living with skin conditions. We are a small team with a lovely, friendly atmosphere who all support each other in a kind and collaborative way, with the bonus of a very friendly office dog for mental health support.

We are looking for an efficient, dedicated team member with a great eye for detail and communication skills, who is forward thinking and keen to get involved

**Position**:
Operations Assistant (with customer support)

**Duties**:
To assist the Despatch Supervisor in all aspects of daily activities
- Assist in managing daily operations and administrative tasks related to despatching skincare products
- Carry out daily despatch activities, packing of all products, including labelling products.
- Maintain and update despatch records and filing systems to ensure accurate and organised documentation
- Support the operations team in implementing and improving production/dispatch procedures, quality control processes, and safety protocols
- Perform other duties as assigned to support the efficient operation of the skincare manufacturing business.

**Experience**:
Previous experience in a customer support role and a packing environment is useful but not necessary - full training will be provided

The job involves lots of on-the-job training and skills development.

**Requirements**:
Strong work ethic

Professional telephone manner

Basic IT skills

Well-organised, tidy

Attention to detail with repetitive tasks

Creativity

Adaptability

Flexibility

Friendly attitude

Long-term commitment to a great brand with fantastic prospects and career pathway

**Pay**:
£11.44 an hour during 3 month probation, increase following with full **contract**

**Hours**:
40 per week, including paid half an hour lunch break.

**Who We are**

Balmonds is a fast-growing British skincare brand, which provides effective, natural solutions for sensitive skin, including babies and children.

**Our Purpose**:
Balmonds help people to feel more comfortable and confident in their own skin.

**Our Mission**:
To provide gentle, effective products for all ages and skin types.

To empower anyone with sensitive skin to live more comfortably and freely

To support and represent those with eczema, psoriasis, dermatitis, rosacea and other sensitive skin conditions.

Pay: From £11.44 per hour

Expected hours: 40 per week

Additional pay:

- Yearly bonus

**Benefits**:

- Company pension
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Application question(s):

- Why do you think you would suit this job role?

Work Location: In person

Expected start date: 17/10/2024

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