Operations Assistant
4 days ago
**Operations Assistant**
We are Airhost For You, a rapidly growing, full service Airbnb management company with beautiful offices in Central Brighton, looking after around 100 of the very best properties in the city.
We are looking for a resourceful and highly organised Operations Assistant to help with the critical day-to-day operations of our extremely busy company, working with everyone in the business including our clients and our guests.
This is a fantastic opportunity to learn about all areas of the business and be truly involved in every aspect of it.
**What will your day to day activities be?**
You will be part of the team responsible for ensuring the smooth management of our properties, our guests and our clients. Your key priorities will be:
- ensuring our properties are maintained to the highest of standards through the organisation of property maintenance, as required
- conducting property inspections to monitor and maintain the highest standards
- scheduling our services to maintain our excellent service levels e.g. cleaning, linen, property services
- preparing the rotas for our property managers
- working closely with the Operations Director to keep the client pipeline up to date
- working as part of the Guest Relations team responding to guest enquiries.
- At least 2 years of experience working closely with customers or clients
- Bags of enthusiasm and ambition
- A 'can-do' attitude
- Adaptability - no 2 days are the same.
**You will also need to be**:
- Flexible - this role requires some weekend and evening work
- Willing to get your hands dirty in a fast-paced, highly pressurised environment
- Customer / client focused
- Highly organised with great time management skills
- Meticulous in your attention to detail.
**Why join us?**
- This is a varied role with plenty of responsibility.
- You will play an important part in our growth - no sitting on the side lines, this is a hands-on role with plenty of opportunity.
- Competitive salary and discretionary performance bonus.
- The innovative and relatively new sector of short lets (e.g. Airbnb) is exploding. It’s exciting
Start date ASAP. Please contact us with a covering letter explaining what you could bring to this role, with examples, plus an up to date CV.
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£25,000.00 per year
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Application question(s):
- Please confirm you understand this role requires some evening and weekend work?
**Education**:
- Bachelor's (preferred)
**Experience**:
- customer or client facing: 2 years (required)
Work Location: One location
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