2nd Line Support

2 weeks ago


Oxford, United Kingdom Red King Resourcing Full time

My Health Care Client are looking for a 2nd Line Support Engineer. They have multiple sites which they service spread across various Counties in the UK, however this vacancy is based in their Oxford office.

The 2nd Line Support Engineer's responsibilites will primarily be user support; working with the rest of the support team to handle the 1st and 2nd line queues, escalating any incidents as required.

You will also be involved in Service Improvement reviews to ensure the IT systems function as efficiently as possible.

This is a great opportunity for an experienced 1st Line Support person to take a step up in their career or for an existing 2nd Line Support person to make a positive move to an organisation providing both job security and progression to you as well as beingdedicated to helping others.

This is a hybrid role, with flexible home working options and many other benefits including being eligible for a Blue Light Card (which gives you discounts on shopping, dining, holidays and much more).



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